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Job Description: We are Canada Life Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences. Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. Be your best at Canada Life. We are looking for a permanent full time Associate Manager, Health & Dental Operations, Benefits Payment Office. What you will do In partnership with the Director, provide strong people leadership for 8 direct reports, overseeing 195+ employees within our Winnipeg Benefits Payment Office Claims Examiner teams to deliver an exceptional customer experience in an inclusive environment Ensure strong employee engagement results, performance management, coaching and development of all employees within Claims Examiner teams Ensure all operational objectives are achieved including time service, quality, and productivity for claim adjudication. This includes managing to special SLA arrangements with various client groups Foster an environment that encourages new approaches, challenges the status quo, and inspires creativity Drive a continuous improvement culture to implement solutions that create value Embed a mindset that empowers employees to make informed and timely decisions that focus on the customer Ensure adherence to compliance protocols & ‘satisfactory’ audits are achieved What you will bring University degree or the equivalent education or experience in a field related to operations management, business administration, etc. 3+ years leadership experience in an operations business within financial services – providing leadership for day-to-day operations with a strong customer centric focus Group Health & Dental claims experience would be considered an asset Be a culture leader who is focused on building high performing teams, collaboration, empowering employees and creating a psychologically safe work environment Passion for coaching & mentoring team members to reach performance expectations and support them in developing their potential Strong change leadership skills coupled with the ability to inspire and motivate individuals and teams Creative thinker with proven analytical and problem-solving skills to identify meaningful solutions Good judgment and decisions making skills – along with ability to assess risk and make informed decisions Proven ability to develop strong relationships with both internal and external partners / clients Be your best at Canada Life- Apply today We are one of Canada's top 100 employers! Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted LI-KL1 #LI-Hybrid

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location. There is no option to work remotely. Work setting Restaurant Responsibilities Tasks Requisition food and kitchen supplies Prepare and cook complete meals or individual dishes and foods Prepare dishes for customers with food allergies or intolerances Train staff in preparation, cooking and handling of food Plan menus and ensure food meets quality standards Supervise activities of sous-chefs, specialist chefs, chefs and cooks Instruct cooks in preparation, cooking, garnishing and presentation of food Supervise cooks and other kitchen staff Prepare and cook meals or specialty foods

RRC Polytech is a leader in applied learning and innovation. Our talented team of employees is passionate about education, innovation and student success. We offer competitive salaries, extensive benefits and the opportunity for personal and professional growth in a rewarding career. At RRC Polytech we are committed to fostering an inclusive environment, where all employees and students feel valued, respected and supported. We aspire to have a workforce that is representative of the diversity within our communities, and welcome applications from women, Indigenous persons, racialized persons, persons with disabilities, persons of all sexual and gender identities and others who may contribute to the further diversification of ideas. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. If you require this information in an alternate format, please contact humanresources@rrc.ca. RRC Polytech is committed to providing accessible employment, and ensuring that our recruitment, assessment and selection process is barrier free. If a candidate requires accommodation during the hiring process, Human Resources Services will work with the individual to meet their needs. We thank all applicants for their interest, but only those selected for an interview will be contacted. For more information and other employment opportunities, visit rrc.ca/hr Administrative Assistant (Term) School of Hospitality and Culinary Arts Applicants are to clearly demonstrate how they satisfy the selection criteria in their written submissions and must identify the competition number they are applying for in the subject line of the email. An eligibility list may be created for similar casual, part-time, full-time, and term positions D U T I E S Reporting to the Chair of the School of Hospitality and Culinary Arts, the Administrative Assistant manages the day-to-day operations of the departmental office. Duties of the position also include, but are not limited to: coordinating and supporting appointments for the Chair and Program Coordinator, creating and managing files, administration and submission of payroll forms and reports, ordering supplies, meeting reporting deadlines, tracks expenditures, prepares correspondence, and plans and assists with student events. R E Q U I R E D Q U A L I F I C A T I O N S Post secondary certificate in Business, Office Administration or Management; an equivalent combination of education and experience may be considered Significant experience providing administrative support and performing office administrative responsibilities Experience with financial-management responsibilities including complex budget monitoring and coordination Experience in event coordination, planning and scheduling Demonstrated ability to maintain confidentiality and perform duties with tact and diplomacy Demonstrated ability to build relationships with stakeholders at all levels Effective organizational and time-management skills, with the ability to manage multiple tasks and projects effectively Effective problem solving and decision-making skills Excellent written communication skills with the ability to draft, proofread, and edit communications of varying complexity Excellent verbal communication skills Ability to work independently with minimal supervision and collaboratively within a team environment Proficient with MS Office Suite including Outlook, Word, Excel, and PowerPoint as well as meeting apps like Teams, Zoom, and/or WebEx Values Diversity, Equity, and Inclusion Commitment to lifelong learning A S S E T S Experience in Project Management C O N D I T I O N S O F E M P L O Y M E N T Applicants must be legally entitled to work in Canada This position may be required to work evenings and/or weekends This position may be required to work overtime This position may be required to work throughout the academic year including the summer months May be required to work at various RRC campuses RRC Polytech campuses are located on original lands of Anishinaabe, Cree, Oji-Cree, Dakota, and Dene peoples, and on the homeland of the Métis Nation. C O M P E T I T I O N N U M B E R 2022-080 C L O S I N G D A T E May 31, 2022 S A L A R Y $39,453 - $53,997 per annum P O S I T I O N L O C A T I O N Exchange District Campus (Winnipeg, MB) P O S I T I O N T Y P E Full-Time, Term Position Available Anticipated June 1, 2022 up to December 1, 2022 Possibility of an Extension A P P L Y O N L I N E A T rrc.ca/careers