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414 jobs found in Banff

cook
Mount Royal Hotel
Banff, AB T1L 1A7, Canada
Overview Languages English Education No degree, certificate or diploma Experience 1 year to less than 2 years On site  Work must be completed at the physical location. There is no option to work remotely. Work setting Hotel, motel, resort Responsibilities Tasks Prepare and cook complete meals or individual dishes and foods Inspect kitchens and food service areas Clean kitchen and work areas Supervision Cook (general) Additional information Work conditions and physical capabilities Attention to detail Fast-paced environment Repetitive tasks Standing for extended periods Work under pressure Personal suitability Dependability Flexibility Organized Reliability Team player
Jan 21, 2025
FEATURED
SPONSORED
Full time
Overview Languages English Education No degree, certificate or diploma Experience 1 year to less than 2 years On site  Work must be completed at the physical location. There is no option to work remotely. Work setting Hotel, motel, resort Responsibilities Tasks Prepare and cook complete meals or individual dishes and foods Inspect kitchens and food service areas Clean kitchen and work areas Supervision Cook (general) Additional information Work conditions and physical capabilities Attention to detail Fast-paced environment Repetitive tasks Standing for extended periods Work under pressure Personal suitability Dependability Flexibility Organized Reliability Team player
Front Desk Agent Full Time - Near Banff Housing Provided
Castle Mountain Chalets
Banff Avenue, Banff, AB T1L 1A5, Canada
Full job description Job description We are currently interviewing applicants for year round employment at Castle Mountain Chalets located between Banff and Lake Louise, Alberta. We offer competitive wages, on site accommodations, staff activities and discounts at both the hotel and our General Store. Our team is made up of positive, adventurous, hardworking, kind and confident people. We are looking for individuals or couples who share these attributes to join our team! Prior Front Desk experience is a must. Perks: Shared fully furnished room and bathroom! No commute. Large, spacious shared kitchen with your own full sized fridge. Free Wi-Fi and cable. Free laundry. Free Parking. Free gear rental (mountain bikes and snowshoes). Staff van is available for use at the cost of $0.25/km. Close proximity to many trails and outdoor activities Subsidized daily rent: $12/day Position Summary: The Front Desk position is a key part of the overall success of Castle Mountain Chalets. Often, this is the first and last person a guest is in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The Front Desk team is also responsible for our small onsite grocery and liquor store. Duties & Responsibilities Greet guests in a friendly manner and follow the check in procedures Take payments and post accurately to guest accounts Follow set policies regarding cash handling Communicate with other departments in a friendly and professional manner Be aware of local attractions, activities and restaurants and make recommendations to guests Handle incoming phone calls and other guest communications in a discreet fashion Accurately communicate with other shifts regarding issues arising from day to day operations Sell and stock items at the general store Other duties as required You Are: Hardworking, Punctual, Attentive, Consistent, Even Keeled, Positive, Adventurous, Confident, Kind, and posses an overall great attitude! Prerequisites: Completion of Receptionist & Attention to Detail Assessments which you will be invited to complete on submitting your resume. Candidates who do not complete these assessments will not be considered for the position. Previous Front Desk experience required Experience with RoomMaster an asset Diploma in Hospitality or related courses and asset Strong communication skills in English, both in written and verbal is essential Ability to work in a multi-tasking, fast paced environment Demonstrated strong customer service skills Ability to work all shifts, including weekends, evenings and holidays Job Types: Full-time, Permanent Salary: From $18.00 per hour Schedule: 8 hour shift Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Supplemental pay types: Bonus pay Commission pay Overtime pay Tips Experience: customer service: 1 year (required) Contract length: 1 year with option to renew Job Types: Full-time, Permanent Salary: From $17.00 per hour Job Types: Full-time, Permanent Pay: From $18.00 per hour Benefits: Company events Discounted or free food Employee assistance program On-site gym Store discount Schedule: 8 hour shift Weekends as needed Ability to commute/relocate: Banff, AB T1L 1A5: reliably commute or plan to relocate before starting work (required) Experience: Front desk: 1 year (required) Work Location: In person
Dec 06, 2024
FEATURED
SPONSORED
Full time
Full job description Job description We are currently interviewing applicants for year round employment at Castle Mountain Chalets located between Banff and Lake Louise, Alberta. We offer competitive wages, on site accommodations, staff activities and discounts at both the hotel and our General Store. Our team is made up of positive, adventurous, hardworking, kind and confident people. We are looking for individuals or couples who share these attributes to join our team! Prior Front Desk experience is a must. Perks: Shared fully furnished room and bathroom! No commute. Large, spacious shared kitchen with your own full sized fridge. Free Wi-Fi and cable. Free laundry. Free Parking. Free gear rental (mountain bikes and snowshoes). Staff van is available for use at the cost of $0.25/km. Close proximity to many trails and outdoor activities Subsidized daily rent: $12/day Position Summary: The Front Desk position is a key part of the overall success of Castle Mountain Chalets. Often, this is the first and last person a guest is in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The Front Desk team is also responsible for our small onsite grocery and liquor store. Duties & Responsibilities Greet guests in a friendly manner and follow the check in procedures Take payments and post accurately to guest accounts Follow set policies regarding cash handling Communicate with other departments in a friendly and professional manner Be aware of local attractions, activities and restaurants and make recommendations to guests Handle incoming phone calls and other guest communications in a discreet fashion Accurately communicate with other shifts regarding issues arising from day to day operations Sell and stock items at the general store Other duties as required You Are: Hardworking, Punctual, Attentive, Consistent, Even Keeled, Positive, Adventurous, Confident, Kind, and posses an overall great attitude! Prerequisites: Completion of Receptionist & Attention to Detail Assessments which you will be invited to complete on submitting your resume. Candidates who do not complete these assessments will not be considered for the position. Previous Front Desk experience required Experience with RoomMaster an asset Diploma in Hospitality or related courses and asset Strong communication skills in English, both in written and verbal is essential Ability to work in a multi-tasking, fast paced environment Demonstrated strong customer service skills Ability to work all shifts, including weekends, evenings and holidays Job Types: Full-time, Permanent Salary: From $18.00 per hour Schedule: 8 hour shift Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Supplemental pay types: Bonus pay Commission pay Overtime pay Tips Experience: customer service: 1 year (required) Contract length: 1 year with option to renew Job Types: Full-time, Permanent Salary: From $17.00 per hour Job Types: Full-time, Permanent Pay: From $18.00 per hour Benefits: Company events Discounted or free food Employee assistance program On-site gym Store discount Schedule: 8 hour shift Weekends as needed Ability to commute/relocate: Banff, AB T1L 1A5: reliably commute or plan to relocate before starting work (required) Experience: Front desk: 1 year (required) Work Location: In person
Cinema Attendant - Part time Evenings Only
Banff Caribou Properties Ltd.
229 Bear St, Banff, AB, Canada
Full job description BCP offers a friendly place to work in the heart of Banff. We have jobs for people who love nature and adventure. You will be part of a team that cares about good service and teamwork. Why Work With Us? Employee Housing:   We offer housing to help you settle in. Career Growth:   Learn new skills and move up in your job. Great Team:   Work with people from all over the world. Many Perks:   Discounts, events, benefits to make your life outside of work better. Fun and Adventure:   Live and work in a beautiful place with many outdoor activities. Diverse and Inclusive Team:   Join a global team that values diversity and inclusion. When you picture your perfect Friday night does it involve going to the cinema? If so, we have the perfect job for you! Duties and Responsibilities: Sell movie tickets, popcorn, treats, and alcohol to guests. Share knowledge of feature films, showtimes, and ticket prices with guests. Oversee Escape Room events, including resetting and cleaning puzzle rooms between sessions. Keep the box office up to date with new movie listings, posters, and promotional displays. Clean and maintain the cleanliness of all areas within the theater, including auditoriums, lobbies, restrooms, and concession stands. Ensure food safety standards are followed when preparing and serving snacks and beverages. Assist with crowd control, checking tickets, and directing guests to their seats. Follow health and safety guidelines and assist with emergency procedures as required. Additional duties may be assigned as required. The right candidate embodies the Caribou spirit including: Passionate about movies and have a knack for puzzle solving Fun, outgoing and a self starter Excellent guest service skills Confident with cash handling Available to work evenings, nights and day time Pro-serve certified BCP is committed to helping you grow your career and creating a workplace where everyone can succeed. If you would like to talk more about this opportunity or your career path, please email HR to set up a meeting. We are dedicated to building a diverse and inclusive team and work to remove barriers for everyone. If you need help with the application process or accommodations, please contact us at hr@banfflodgingco.com or 403-760-8521. Please note:   Only candidates selected for further consideration will be contacted. If you want to know the status of your application, please contact HR.
Dec 03, 2024
FEATURED
SPONSORED
Full time
Full job description BCP offers a friendly place to work in the heart of Banff. We have jobs for people who love nature and adventure. You will be part of a team that cares about good service and teamwork. Why Work With Us? Employee Housing:   We offer housing to help you settle in. Career Growth:   Learn new skills and move up in your job. Great Team:   Work with people from all over the world. Many Perks:   Discounts, events, benefits to make your life outside of work better. Fun and Adventure:   Live and work in a beautiful place with many outdoor activities. Diverse and Inclusive Team:   Join a global team that values diversity and inclusion. When you picture your perfect Friday night does it involve going to the cinema? If so, we have the perfect job for you! Duties and Responsibilities: Sell movie tickets, popcorn, treats, and alcohol to guests. Share knowledge of feature films, showtimes, and ticket prices with guests. Oversee Escape Room events, including resetting and cleaning puzzle rooms between sessions. Keep the box office up to date with new movie listings, posters, and promotional displays. Clean and maintain the cleanliness of all areas within the theater, including auditoriums, lobbies, restrooms, and concession stands. Ensure food safety standards are followed when preparing and serving snacks and beverages. Assist with crowd control, checking tickets, and directing guests to their seats. Follow health and safety guidelines and assist with emergency procedures as required. Additional duties may be assigned as required. The right candidate embodies the Caribou spirit including: Passionate about movies and have a knack for puzzle solving Fun, outgoing and a self starter Excellent guest service skills Confident with cash handling Available to work evenings, nights and day time Pro-serve certified BCP is committed to helping you grow your career and creating a workplace where everyone can succeed. If you would like to talk more about this opportunity or your career path, please email HR to set up a meeting. We are dedicated to building a diverse and inclusive team and work to remove barriers for everyone. If you need help with the application process or accommodations, please contact us at hr@banfflodgingco.com or 403-760-8521. Please note:   Only candidates selected for further consideration will be contacted. If you want to know the status of your application, please contact HR.
Housekeeping Attendant, Elk & Avenue
Pursuit Collection
333 Banff Avenue, Banff, AB T1L 1B1, Canada
Full job description What will be your daily pursuit?:Your daily pursuit is creating a clean and welcoming space for our guests to relax and recharge, ensuring they have a comfortable stay in a pristine environment.What will your compensation be?:The starting salary for this role is $18.50 per hour.When does this adventure begin?:This job is posted as part of our seasonal hiring for   Spring/Summer, 2025.What perks can you expect?: Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources. What will you do in this job?:Housekeepers / Room Attendants hold the key to creating a restful and relaxing stay for our guests. They have the essential role of making sure every room is clean and sanitized for guests to recharge after their adventures. General tidying, dusting, and vacuuming of guest rooms Replacing linens and making beds Cleaning/disinfecting washrooms Attending to any housekeeping requests from guests Working individually or as a pair Assisting with cleaning the public areas, washrooms, and elevators, when required Previous housekeeping experience not required What skills and experience do you need for this job?: Previous housekeeping / housekeeper experience an asset Strong work ethic Good physical condition Excellent communication skills, both verbal and written Able to work without supervision Determined to accomplish tasks on time with a high standard of quality Team player What will your work environment be like?: Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. Independent. You’ll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.EEO:Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
Dec 03, 2024
FEATURED
SPONSORED
Full time
Full job description What will be your daily pursuit?:Your daily pursuit is creating a clean and welcoming space for our guests to relax and recharge, ensuring they have a comfortable stay in a pristine environment.What will your compensation be?:The starting salary for this role is $18.50 per hour.When does this adventure begin?:This job is posted as part of our seasonal hiring for   Spring/Summer, 2025.What perks can you expect?: Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources. What will you do in this job?:Housekeepers / Room Attendants hold the key to creating a restful and relaxing stay for our guests. They have the essential role of making sure every room is clean and sanitized for guests to recharge after their adventures. General tidying, dusting, and vacuuming of guest rooms Replacing linens and making beds Cleaning/disinfecting washrooms Attending to any housekeeping requests from guests Working individually or as a pair Assisting with cleaning the public areas, washrooms, and elevators, when required Previous housekeeping experience not required What skills and experience do you need for this job?: Previous housekeeping / housekeeper experience an asset Strong work ethic Good physical condition Excellent communication skills, both verbal and written Able to work without supervision Determined to accomplish tasks on time with a high standard of quality Team player What will your work environment be like?: Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. Independent. You’ll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.EEO:Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
Dishwasher, Banff Gondola
Pursuit Collection
100 Mountain Ave, Banff, AB T1L 1B2, Canada
Full job description What will be your daily pursuit?: Your daily pursuit is upholding cleanliness and safety in our kitchen, ensuring dishware and cookware are spotless and ready for use! What will your compensation be?:The starting salary for this position is $18.00 per hour.When does this adventure begin?:This job is posted as part of our seasonal hiring for   Spring/Summer, 2025.What perks can you expect?: Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources. What will you do in this job?: As a dishwasher you will work among a team that operates the kitchen and have the opportunity to contribute to the overall success of the restaurant. Clean kitchen equipment; sinks, stoves, fridges, etc Load and unload dishwasher Ensure floor is clean and dry at all times Remove garbage and recycling to appropriate bins when needed Unload pop, food and other items and carry to proper storage areas Act as a food porter when required by operational demands What skills and experience do you need for this job?: Strong sense of team work and a positive demeanor Commitment to follow all safety standards, practices and requirements Physically able to lift and carry up to 50 lbs Constant standing and walking throughout shift To honour our commitment to be "Always Honest" all employees must consent to a criminal record check What will your work environment be like?: Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. Independent. You’ll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.EEO:Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
Dec 02, 2024
FEATURED
SPONSORED
Full time
Full job description What will be your daily pursuit?: Your daily pursuit is upholding cleanliness and safety in our kitchen, ensuring dishware and cookware are spotless and ready for use! What will your compensation be?:The starting salary for this position is $18.00 per hour.When does this adventure begin?:This job is posted as part of our seasonal hiring for   Spring/Summer, 2025.What perks can you expect?: Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources. What will you do in this job?: As a dishwasher you will work among a team that operates the kitchen and have the opportunity to contribute to the overall success of the restaurant. Clean kitchen equipment; sinks, stoves, fridges, etc Load and unload dishwasher Ensure floor is clean and dry at all times Remove garbage and recycling to appropriate bins when needed Unload pop, food and other items and carry to proper storage areas Act as a food porter when required by operational demands What skills and experience do you need for this job?: Strong sense of team work and a positive demeanor Commitment to follow all safety standards, practices and requirements Physically able to lift and carry up to 50 lbs Constant standing and walking throughout shift To honour our commitment to be "Always Honest" all employees must consent to a criminal record check What will your work environment be like?: Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. Independent. You’ll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.EEO:Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
Everyday Banking Advisor 1 - Banff & Canmore
ATB Financial
Banff, AB, Canada
Full job description At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members: Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities. Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs. Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development. About the role **This role is based out of the Banff and Canmore branch, but on occasion may be required to travel to neighbouring branches.** As ATB’s next Everyday Banking Advisor 1, you are dedicated to creating a remarkable ATB customer experience by acquiring, deepening and retaining everyday and business relationships. An Everyday Banking Advisor has a defined understanding of what a seamless and high level consistent client experience looks and feels like. They advocate for the client throughout their interactions with ATB experience from beginning to end by courageously advancing the future of ATB. The Everyday Banking Advisor delivers on ATB's purpose to make it possible and to turn what into what if, the Everyday Banking Advisor is responsible to actively engage clients via leads or proactively to improve their financial picture leveraging financial wellness conversations in their pursuit of deepening relationships and completing revenue generating activities. Acting as a connector within EFS, the Everyday Banking Advisor is responsible for creating leads to experts across ATB, inclusive of sales team members who can complete more complex sales needs in EFS, Business banking, and Wealth. Accountabilities We exist to make it possible... To turn what-if into when. Actively engage clients in saving time and money, improving their financial picture, and financial wellness conversations while increasing revenue generating activities. Provide advice and fulfill advisory and sales solutions to ATB360 clients to enhance the overall entrepreneurial experience. Consistently source leads to Retail, Business or Wealth colleagues to complete more in depth or time consuming requests for the best client experience. To find a better way... in more than just banking. Generate revenue and achieve individual, team, organizational goals, while contributing to sales strategy Educate customers and fulfil in self serve banking options and assist clients with external applications. Peer mentor for the branch team to level up skill sets and proficiency within the client experience. Liaise with internal partners (Client Care, Business and Wealth) and other branch team members to ensure optimal customer service is maintained. Strategically utilized across any number of branches or markets. To wrap our talent, tech and wisdom around the obsessive belief that anything is possible. Digital advocate within all our tools and technologies as part of the 2031 Strategy Effectively handle any overflow from Client Care inbound calls using the Genesys system. Proactively and consistently execute on inbound and outbound customer connections, with a focus on our priority connections, renewals and deepening relationships. Adapt to changing client preferences, including self-service options, to remain relevant while profitably serving our everyday, business, and wealth clients. Skills, experience & requirements Requirements/Specifics/Execution of Role: Weeks 1 - 5 of 360 Degreed Learning Path completed prior to commencement of EBA role Complete minimum 4 week Genesys and Customer Interaction Flow training program Understand and utilize Customer Interaction Flow (CIF) with every customer Successful completion of PB1 Milestone training to support advice based conversations, supporting and maintaining customer experience/relationships that are also revenue generating Expert knowledge of current operating systems and customer sales tools (I.e. CSA, CRM, Onboarding Express, Customer Story etc) Using data to create revenue generating opportunities and leads Building strong partner relationships to create a remarkable and seamless client experience. Willingness and ability to support multiple areas of the business, which could include multiple branches, Client Care and other customer channels of choice. Don’t meet all the requirements on the list? A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you. We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business. What happens next? If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com Stay in touch We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.
Nov 30, 2024
FEATURED
SPONSORED
Full time
Full job description At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members: Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities. Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs. Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development. About the role **This role is based out of the Banff and Canmore branch, but on occasion may be required to travel to neighbouring branches.** As ATB’s next Everyday Banking Advisor 1, you are dedicated to creating a remarkable ATB customer experience by acquiring, deepening and retaining everyday and business relationships. An Everyday Banking Advisor has a defined understanding of what a seamless and high level consistent client experience looks and feels like. They advocate for the client throughout their interactions with ATB experience from beginning to end by courageously advancing the future of ATB. The Everyday Banking Advisor delivers on ATB's purpose to make it possible and to turn what into what if, the Everyday Banking Advisor is responsible to actively engage clients via leads or proactively to improve their financial picture leveraging financial wellness conversations in their pursuit of deepening relationships and completing revenue generating activities. Acting as a connector within EFS, the Everyday Banking Advisor is responsible for creating leads to experts across ATB, inclusive of sales team members who can complete more complex sales needs in EFS, Business banking, and Wealth. Accountabilities We exist to make it possible... To turn what-if into when. Actively engage clients in saving time and money, improving their financial picture, and financial wellness conversations while increasing revenue generating activities. Provide advice and fulfill advisory and sales solutions to ATB360 clients to enhance the overall entrepreneurial experience. Consistently source leads to Retail, Business or Wealth colleagues to complete more in depth or time consuming requests for the best client experience. To find a better way... in more than just banking. Generate revenue and achieve individual, team, organizational goals, while contributing to sales strategy Educate customers and fulfil in self serve banking options and assist clients with external applications. Peer mentor for the branch team to level up skill sets and proficiency within the client experience. Liaise with internal partners (Client Care, Business and Wealth) and other branch team members to ensure optimal customer service is maintained. Strategically utilized across any number of branches or markets. To wrap our talent, tech and wisdom around the obsessive belief that anything is possible. Digital advocate within all our tools and technologies as part of the 2031 Strategy Effectively handle any overflow from Client Care inbound calls using the Genesys system. Proactively and consistently execute on inbound and outbound customer connections, with a focus on our priority connections, renewals and deepening relationships. Adapt to changing client preferences, including self-service options, to remain relevant while profitably serving our everyday, business, and wealth clients. Skills, experience & requirements Requirements/Specifics/Execution of Role: Weeks 1 - 5 of 360 Degreed Learning Path completed prior to commencement of EBA role Complete minimum 4 week Genesys and Customer Interaction Flow training program Understand and utilize Customer Interaction Flow (CIF) with every customer Successful completion of PB1 Milestone training to support advice based conversations, supporting and maintaining customer experience/relationships that are also revenue generating Expert knowledge of current operating systems and customer sales tools (I.e. CSA, CRM, Onboarding Express, Customer Story etc) Using data to create revenue generating opportunities and leads Building strong partner relationships to create a remarkable and seamless client experience. Willingness and ability to support multiple areas of the business, which could include multiple branches, Client Care and other customer channels of choice. Don’t meet all the requirements on the list? A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you. We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business. What happens next? If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com Stay in touch We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.
Heritage Presenter I
Parks Canada
Banff, AB, Canada
Full job description Parks Canada - Heritage Programs – Cave and Basin National Historic Site and Banff Park Museum National Historic Site Banff (Alberta), Banff National Park of Canada (Alberta) GT-01 Seasonal Indeterminate and Term Employment - Various lengths starting Spring/Summer 2025 $52,053 to $58,597 (per year) Closing date: 31 March 2025 - 23:59, Pacific Time Who can apply:   Persons residing within a 150 km radius of the Town of Banff, Alberta. Parks Canada Agency considers applications from individuals who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian Citizenship, permanent resident status, or work permit. Apply online Important messages We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential. Assessment accommodation When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment. Important Information: 1. Applications for this inventory competition will be pulled on October 21, 2024. Subsequent applications will be pulled if and when required. 2. Living accommodations will not be provided. 3. You must provide contact information for 3 work references. 4. No Cover Letter Required – Respond to questions in the on-line application. Note: Additional information may be requested after closing date for screening and/or assessment purposes. We will only accept on-line applications received via the jobs.gc.ca site. Persons who are unable to apply on-line must contact rhbanff-banffhr@pc.gc.ca prior to the closing date. In support of achieving a diversified workforce, consideration may be given to candidates who self-identify as belonging to one of the designated employment equity groups under the Employment Equity Act: women; Aboriginal peoples; visible minorities; persons with disabilities. *** NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences). Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application. Duties Working under supervision of Interpretation Officer/Coordinators, the Heritage Presenter delivers interpretive presentations, programs, activities and special events that engage Canadians and other visitors in the learning, enjoyment, connection to, and appreciation of the natural and cultural heritage of the Cave and Basin and Banff Park Museum National Historic Sites. Candidates should also demonstrate flexibility in response to the organization’s changing needs and will be able to learn quickly and pick up new methods and techniques both within and outside their current area of expertise. This position is responsible for: Presenting meaningful, captivating and enjoyable interpretation programs and activities that enhance the overall visitor experience of the national historic sites Perform cashier duties, sell permits; assist in the operation of sales outlets Greet and orient visitors; deliver reception, orientation, public safety and visitor experience information Adapt information when delivering presentations to address the needs of specific visitor groups and individuals, to reflect a target market and personal approach Participate in the coordination and delivery of familiarization tours for clients and tourism industry stakeholders Participate in the coordination and delivery of after-hours special events and private functions Intent of the process This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic profiles in same or other parts of the country. Positions to be filled:   Number to be determined Information you must provide Your résumé. Contact information for 3 references. In order to be considered, your application must clearly explain how you meet the following (essential qualifications) A secondary school diploma or approved alternatives or acceptable combination of education, training, experience or traditional knowledge relevant to position. Education equivalency: An acceptable combination of individual courses or experience relevant to the position (i.e. interpretation, performing arts, and public speaking, museum studies, cultural knowledge, history or other discipline and life experiences relevant to the position) will be considered. Degree equivalency EXPERIENCE IN: Delivery of interpretive programs, performing arts, museum education or storytelling Responding to public and visitor inquiries, providing guidance and information Performing operational logistics including following opening and closing procedures, experience in handling cash and operating point of sales terminal The following will be applied / assessed at a later date (essential for the job) Various language requirements English Essential/ Bilingual Imperative (-B/-B) Information on language requirements KNOWLEDGE OF: General knowledge of the Banff Park Museum and Cave and Basin national historic sites Communication, presentation and interpretive techniques such as storytelling, demonstrations and guided tours ABILITIES: Visitor/Client Focus: provide service excellence to visitors and external/internal clients, and maintain a positive and energetic attitude while continuously engaging with high volumes of people and a busy environment Communication through Interpretation: Listen to others and communicating articulately to inform, influence and engage visitors to the national historic sites Teamwork: Work collaboratively with others to achieve organizational goals Ability to accept constructive feedback and engage in ongoing learning and improvement PERSONAL SUITABILITY: Personally connects with others Takes responsibility Exercises sound judgment Communicates effectively Demonstrates Integrity The following may be applied / assessed at a later date (may be needed for the job) Asset Qualifications: The following qualifications may be applied and/or assessed because they are beneficial in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process, so please describe how you meet any of the following criteria. Experience working in or with Indigenous communities OPERATIONAL REQUIREMENTS: Willing and able to work weekends, irregular hours, overtime and/or statutory and provincial holidays Willing and able to work from various locations Make moderate physical effort to sit and stand for prolonged periods and/or clean facilities/grounds Willing and able to work outdoors and be exposed to various weather conditions Willing and able to demonstrate tasks to others Conditions of employment Successful completion and maintenance of reliability security clearance including fingerprints Willing and able to wear a Parks Canada uniform and/or dress in period costumes Other information The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply. Information on employment equity Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. In support of achieving a representative workforce, preference may be given to qualified candidates who self-identify as belonging to an employment equity group such as Indigenous peoples, persons with disabilities, LGBTQ2+ youth, minority Francophones, and members of racially minoritized groups and encourage applicants to self-identify in their application. The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles. In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information. Persons are entitled to participate in the appointment process in the official language of their choice. We thank all those who apply. Only those selected for further consideration will be contacted.
Nov 30, 2024
FEATURED
SPONSORED
Full time
Full job description Parks Canada - Heritage Programs – Cave and Basin National Historic Site and Banff Park Museum National Historic Site Banff (Alberta), Banff National Park of Canada (Alberta) GT-01 Seasonal Indeterminate and Term Employment - Various lengths starting Spring/Summer 2025 $52,053 to $58,597 (per year) Closing date: 31 March 2025 - 23:59, Pacific Time Who can apply:   Persons residing within a 150 km radius of the Town of Banff, Alberta. Parks Canada Agency considers applications from individuals who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian Citizenship, permanent resident status, or work permit. Apply online Important messages We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential. Assessment accommodation When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment. Important Information: 1. Applications for this inventory competition will be pulled on October 21, 2024. Subsequent applications will be pulled if and when required. 2. Living accommodations will not be provided. 3. You must provide contact information for 3 work references. 4. No Cover Letter Required – Respond to questions in the on-line application. Note: Additional information may be requested after closing date for screening and/or assessment purposes. We will only accept on-line applications received via the jobs.gc.ca site. Persons who are unable to apply on-line must contact rhbanff-banffhr@pc.gc.ca prior to the closing date. In support of achieving a diversified workforce, consideration may be given to candidates who self-identify as belonging to one of the designated employment equity groups under the Employment Equity Act: women; Aboriginal peoples; visible minorities; persons with disabilities. *** NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences). Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application. Duties Working under supervision of Interpretation Officer/Coordinators, the Heritage Presenter delivers interpretive presentations, programs, activities and special events that engage Canadians and other visitors in the learning, enjoyment, connection to, and appreciation of the natural and cultural heritage of the Cave and Basin and Banff Park Museum National Historic Sites. Candidates should also demonstrate flexibility in response to the organization’s changing needs and will be able to learn quickly and pick up new methods and techniques both within and outside their current area of expertise. This position is responsible for: Presenting meaningful, captivating and enjoyable interpretation programs and activities that enhance the overall visitor experience of the national historic sites Perform cashier duties, sell permits; assist in the operation of sales outlets Greet and orient visitors; deliver reception, orientation, public safety and visitor experience information Adapt information when delivering presentations to address the needs of specific visitor groups and individuals, to reflect a target market and personal approach Participate in the coordination and delivery of familiarization tours for clients and tourism industry stakeholders Participate in the coordination and delivery of after-hours special events and private functions Intent of the process This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic profiles in same or other parts of the country. Positions to be filled:   Number to be determined Information you must provide Your résumé. Contact information for 3 references. In order to be considered, your application must clearly explain how you meet the following (essential qualifications) A secondary school diploma or approved alternatives or acceptable combination of education, training, experience or traditional knowledge relevant to position. Education equivalency: An acceptable combination of individual courses or experience relevant to the position (i.e. interpretation, performing arts, and public speaking, museum studies, cultural knowledge, history or other discipline and life experiences relevant to the position) will be considered. Degree equivalency EXPERIENCE IN: Delivery of interpretive programs, performing arts, museum education or storytelling Responding to public and visitor inquiries, providing guidance and information Performing operational logistics including following opening and closing procedures, experience in handling cash and operating point of sales terminal The following will be applied / assessed at a later date (essential for the job) Various language requirements English Essential/ Bilingual Imperative (-B/-B) Information on language requirements KNOWLEDGE OF: General knowledge of the Banff Park Museum and Cave and Basin national historic sites Communication, presentation and interpretive techniques such as storytelling, demonstrations and guided tours ABILITIES: Visitor/Client Focus: provide service excellence to visitors and external/internal clients, and maintain a positive and energetic attitude while continuously engaging with high volumes of people and a busy environment Communication through Interpretation: Listen to others and communicating articulately to inform, influence and engage visitors to the national historic sites Teamwork: Work collaboratively with others to achieve organizational goals Ability to accept constructive feedback and engage in ongoing learning and improvement PERSONAL SUITABILITY: Personally connects with others Takes responsibility Exercises sound judgment Communicates effectively Demonstrates Integrity The following may be applied / assessed at a later date (may be needed for the job) Asset Qualifications: The following qualifications may be applied and/or assessed because they are beneficial in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process, so please describe how you meet any of the following criteria. Experience working in or with Indigenous communities OPERATIONAL REQUIREMENTS: Willing and able to work weekends, irregular hours, overtime and/or statutory and provincial holidays Willing and able to work from various locations Make moderate physical effort to sit and stand for prolonged periods and/or clean facilities/grounds Willing and able to work outdoors and be exposed to various weather conditions Willing and able to demonstrate tasks to others Conditions of employment Successful completion and maintenance of reliability security clearance including fingerprints Willing and able to wear a Parks Canada uniform and/or dress in period costumes Other information The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply. Information on employment equity Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. In support of achieving a representative workforce, preference may be given to qualified candidates who self-identify as belonging to an employment equity group such as Indigenous peoples, persons with disabilities, LGBTQ2+ youth, minority Francophones, and members of racially minoritized groups and encourage applicants to self-identify in their application. The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles. In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information. Persons are entitled to participate in the appointment process in the official language of their choice. We thank all those who apply. Only those selected for further consideration will be contacted.
Spa Reception Supervisor
FAIRMONT
405 Spray Avenue, Banff, AB T1L 1J4, Canada
Full job description Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description Are you the one always pampering people? Do you possess this magic touch that leads a spa reception team to exceed expectations whilst having fun at work? When you hear ‘hospitality’, does that sound like your every-day passion? If so, the welcome desk at the Fairmont Spa is looking for your leadership talents. Starting Rate:   $18.93 per hour We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $24.02 Job Duties Include: Strategize and create initiatives to deliver the best experience in a luxury spa whilst surpassing the profitability of Spa Reception and Boutique area. Empower yourself to drive accountability for our employees to turn moments into memories for our guests and our employees. Utilize your creativity as well as you verbal and written customer relation skills to turn guest issues into opportunities and loyal patrons. Select, train, coach, retain, evaluate and recognize the team members that will reflect your vision of a spectacular, efficient, driven, effective and collaborative team. Drive increased scores and celebrate successes for Employee Engagement Survey, Leading Quality Assurance audits, Guest Satisfaction results and our financial performance. Carry out any other duties and responsibilities as assigned. Qualifications Your Skills and Qualifications: Previous experience as a Spa Reception/Front Desk Supervisor, Senior Spa Concierge or hotel Front Desk/Front Office Supervisor an asset. Graduate of Hotel Management or Hospitality program an asset Highly organized, goals-oriented with the ability to be flexible and work well under pressure in a fast-paced, changing environment. Strong leadership skills, able to lead colleagues to achieve the department’s vision and goals. Self-motivated individual, effective communicator who enjoys working with people and pays attention to details. Able to stand and walk throughout shift. Additional Information Job Perks & Benefits: Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Comprehensive wellness platform for employee mental health and wellbeing support Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Our commitment to Diversity & Inclusion: At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates. If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com APPLY TODAY:   For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com
Nov 30, 2024
FEATURED
SPONSORED
Full time
Full job description Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description Are you the one always pampering people? Do you possess this magic touch that leads a spa reception team to exceed expectations whilst having fun at work? When you hear ‘hospitality’, does that sound like your every-day passion? If so, the welcome desk at the Fairmont Spa is looking for your leadership talents. Starting Rate:   $18.93 per hour We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $24.02 Job Duties Include: Strategize and create initiatives to deliver the best experience in a luxury spa whilst surpassing the profitability of Spa Reception and Boutique area. Empower yourself to drive accountability for our employees to turn moments into memories for our guests and our employees. Utilize your creativity as well as you verbal and written customer relation skills to turn guest issues into opportunities and loyal patrons. Select, train, coach, retain, evaluate and recognize the team members that will reflect your vision of a spectacular, efficient, driven, effective and collaborative team. Drive increased scores and celebrate successes for Employee Engagement Survey, Leading Quality Assurance audits, Guest Satisfaction results and our financial performance. Carry out any other duties and responsibilities as assigned. Qualifications Your Skills and Qualifications: Previous experience as a Spa Reception/Front Desk Supervisor, Senior Spa Concierge or hotel Front Desk/Front Office Supervisor an asset. Graduate of Hotel Management or Hospitality program an asset Highly organized, goals-oriented with the ability to be flexible and work well under pressure in a fast-paced, changing environment. Strong leadership skills, able to lead colleagues to achieve the department’s vision and goals. Self-motivated individual, effective communicator who enjoys working with people and pays attention to details. Able to stand and walk throughout shift. Additional Information Job Perks & Benefits: Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Comprehensive wellness platform for employee mental health and wellbeing support Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Our commitment to Diversity & Inclusion: At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates. If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com APPLY TODAY:   For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com
Spa Reception Agent - Spring/Summer
FAIRMONT
405 Spray Avenue, Banff, AB T1L 1J4, Canada
Full job description Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description First impressions are everything! As a Spa Reception Agent with The Fairmont Spa, you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in treatment selection and knowledge of the spa will ensure our guests have a lasting memory of their visit. Starting Rate:   $18.93 We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $24.02 Job Duties Include: Greet members and guests and answer telephone inquiries promptly and professionally providing complete details of all spa aspects and channel to appropriate person for assistance Be knowledgeable about all aspects of treatments, retail products and the facility Resolve guest concerns to ensure guest satisfaction Book / Schedule Treatments, give tours of spa, escort guests as required Ensure smooth operation of reception and control entry into all areas of facility by restricting all unauthorized individuals Respond to common email, handling guest requests in a timely manner Ensure attention to detail is accurately maintained with each guest reservation and all guest requirements or issues are clearly stated to ensure effective pass on Collect payment from clients for all services rendered and retail products Maintain inventory and stocking of all reception materials When supporting Spa Reservations, work in a non-supervised environment and take ownership for independent decisions made in the best interest of the guest Responsible to complete assigned duties throughout shift including quality checks on spa bookings and other reporting Constant standing and walking throughout shift in Spa Reception Constant sitting and computer work throughout shift when assisting in Spa Reservations Other duties as assigned Qualifications Your Skills & Qualifications: Minimum of 1 year experience in spa industry or hospitality preferably in a similar position Diploma or Degree in hospitality or related field an asset Computer literacy in Microsoft Office, Word, Excel Excellent communication skills, both written and spoken Additional Information Job Perks & Benefits: Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal) Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Our commitment to Diversity & Inclusion: At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates. If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com APPLY TODAY:   For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com
Nov 30, 2024
FEATURED
SPONSORED
Full time
Full job description Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description First impressions are everything! As a Spa Reception Agent with The Fairmont Spa, you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in treatment selection and knowledge of the spa will ensure our guests have a lasting memory of their visit. Starting Rate:   $18.93 We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $24.02 Job Duties Include: Greet members and guests and answer telephone inquiries promptly and professionally providing complete details of all spa aspects and channel to appropriate person for assistance Be knowledgeable about all aspects of treatments, retail products and the facility Resolve guest concerns to ensure guest satisfaction Book / Schedule Treatments, give tours of spa, escort guests as required Ensure smooth operation of reception and control entry into all areas of facility by restricting all unauthorized individuals Respond to common email, handling guest requests in a timely manner Ensure attention to detail is accurately maintained with each guest reservation and all guest requirements or issues are clearly stated to ensure effective pass on Collect payment from clients for all services rendered and retail products Maintain inventory and stocking of all reception materials When supporting Spa Reservations, work in a non-supervised environment and take ownership for independent decisions made in the best interest of the guest Responsible to complete assigned duties throughout shift including quality checks on spa bookings and other reporting Constant standing and walking throughout shift in Spa Reception Constant sitting and computer work throughout shift when assisting in Spa Reservations Other duties as assigned Qualifications Your Skills & Qualifications: Minimum of 1 year experience in spa industry or hospitality preferably in a similar position Diploma or Degree in hospitality or related field an asset Computer literacy in Microsoft Office, Word, Excel Excellent communication skills, both written and spoken Additional Information Job Perks & Benefits: Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal) Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Our commitment to Diversity & Inclusion: At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates. If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com APPLY TODAY:   For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com
Student Heritage Presenter
Parks Canada
Banff, AB, Canada
Full job description Parks Canada - Visitor Experience Banff (Alberta) Term - Various position lengths commencing May to September 2025 $22.56 to $25.87 per hour Closing date: 2 March 2025 - 23:59, Pacific Time Who can apply:   Parks Canada Agency considers applications from students who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status, or work permit. To be considered for employment under one of the student employment programs, the individual must be: registered as a full-time or part-time secondary or post-secondary student in an accredited academic program participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution should meet the minimum age requirement to be employed in the province or territory of work Apply online Important messages We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential. Assessment accommodation When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment. ***Important Information and Instructions*** 1. Applications for this inventory competition will be pulled on January 14, 2025. Subsequent applications will be pulled if and when required. 2. Students will be required to cover all travel expenses to and from the location of work. 3. Living accommodations may not be provided. NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the essential qualifications (education and all essential experiences). Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application. Additional information may be requested after closing date for screening and/or assessment purposes. Duties Delivering interpretive activities and presentations to provide visitors of Banff National Park with opportunities to discover, appreciate, learn about and enjoy the place and its natural and cultural resources and understand their significance to Canada Engaging hundreds of visitors per day at busy day- use areas Sharing the importance of proper food storage while picnicking as well as safe wildlife viewing practices, and keeping the "wild" in wildlife Spending a significant amount of time per day driving vans Assisting with facilitation of safe wildlife viewing opportunities for visitors at wildlife jams (several vehicles parked along the road, people out of vehicles blocking the flow of traffic) to ensure the safety of motorists, cyclists, pedestrians and wildlife Work environment This could be your work place; Rocky Mountain peaks, turquoise glacial lakes, a picture-perfect mountain town, abundant wildlife and scenic drives come together in Banff National Park - Canada’s first national park and the flagship of the nation’s park system. Over four million visitors a year travel to the park for a variety of activities including hiking, biking, skiing and camping in some of the world’s most breathtaking mountain scenery. Banff is part of the Canadian Rocky Mountain Parks UNESCO World Heritage Site. As a student heritage presenter, you will spend your summer learning and growing your interpretation skills in a busy and engaging environment! You will be working with a team of heritage presenters and interpretation officers to deliver important stories to visitors. Some of the topics you will discuss are human wildlife coexistence, species at risk, aquatic invasive species, fire & climate change, and responsible park stewardship. You will work on one of the following 3 teams: Downtown & Day use area Interpretation: You will be patrolling day- use areas and speaking with visitors about responsible picnicking. You will also share the importance of keeping food and other scented items secure and away from animals. You will deliver fun activity stations in downtown Banff and at day-use areas. Living with Wildlife Interpreters: You will patrol secondary roadways to educate visitors on safe wildlife viewing. You will deliver drop-in programming at busy day- use areas to educate visitors about staying safe in wildlife country and how to coexist with wildlife Theatre interpreters: You will deliver fun and educational stage- based evening programs daily in the campground theatres, and you will deliver drop-in programming at busy day- use areas Intent of the process The results may be used in the future to fill other temporary student vacancies that may arise in the Banff Field Unit, in various locations, with full or part-time hours for various tenures, depending on status of the selected candidate. Positions to be filled:   Number to be determined Information you must provide Your résumé. Contact information for 3 references. In order to be considered, your application must clearly explain how you meet the following (essential qualifications) Open to students currently enrolled in secondary or post-secondary school in an accredited institution and/or those participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution. Degree equivalency Experience in public speaking Experience in providing front line customer service The following will be applied / assessed at a later date (essential for the job) English essential Information on language requirements ABILITIES: Client Focus: provide service excellence to visitors and external/internal clients Continuous Learning: identifying and addressing learning and developmental needs to enhance own performance Teamwork: work collaboratively with others, readily shares information, knowledge and personal strengths, and seeks to understand the perspectives of others to achieve common goals PERSONAL SUITABILITY: Exercises sound judgment Communicates effectively Takes responsibility The following may be applied / assessed at a later date (may be needed for the job) ASSET QUALIFICATIONS: The following qualifications may be applied and/or assessed because they are beneficial in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process, so please describe how you meet any of the following criteria. Possession and maintenance of a valid Alberta Class 5 driver’s license or equivalent. OPERATIONAL REQUIREMENTS: Willing and able to work shifts, weekends, holidays and overtime Willingness to stand or walk for long periods of time in varied terrains and weather conditions Conditions of employment Successful completion and maintenance of reliability security clearance Willing and able to wear a Parks Canada uniform and safety equipment Other information The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply. Information on employment equity Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. In support of achieving a representative workforce, preference may be given to qualified candidates who self-identify as belonging to an employment equity group such as Indigenous peoples, persons with disabilities, LGBTQ2+ youth, minority Francophones, and members of racially minoritized groups and encourage applicants to self-identify in their application. The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles. In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information. Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements. Persons are entitled to participate in the appointment process in the official language of their choice. We thank all those who apply. Only those selected for further consideration will be contacted.
Nov 30, 2024
FEATURED
SPONSORED
Full time
Full job description Parks Canada - Visitor Experience Banff (Alberta) Term - Various position lengths commencing May to September 2025 $22.56 to $25.87 per hour Closing date: 2 March 2025 - 23:59, Pacific Time Who can apply:   Parks Canada Agency considers applications from students who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status, or work permit. To be considered for employment under one of the student employment programs, the individual must be: registered as a full-time or part-time secondary or post-secondary student in an accredited academic program participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution should meet the minimum age requirement to be employed in the province or territory of work Apply online Important messages We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential. Assessment accommodation When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment. ***Important Information and Instructions*** 1. Applications for this inventory competition will be pulled on January 14, 2025. Subsequent applications will be pulled if and when required. 2. Students will be required to cover all travel expenses to and from the location of work. 3. Living accommodations may not be provided. NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the essential qualifications (education and all essential experiences). Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application. Additional information may be requested after closing date for screening and/or assessment purposes. Duties Delivering interpretive activities and presentations to provide visitors of Banff National Park with opportunities to discover, appreciate, learn about and enjoy the place and its natural and cultural resources and understand their significance to Canada Engaging hundreds of visitors per day at busy day- use areas Sharing the importance of proper food storage while picnicking as well as safe wildlife viewing practices, and keeping the "wild" in wildlife Spending a significant amount of time per day driving vans Assisting with facilitation of safe wildlife viewing opportunities for visitors at wildlife jams (several vehicles parked along the road, people out of vehicles blocking the flow of traffic) to ensure the safety of motorists, cyclists, pedestrians and wildlife Work environment This could be your work place; Rocky Mountain peaks, turquoise glacial lakes, a picture-perfect mountain town, abundant wildlife and scenic drives come together in Banff National Park - Canada’s first national park and the flagship of the nation’s park system. Over four million visitors a year travel to the park for a variety of activities including hiking, biking, skiing and camping in some of the world’s most breathtaking mountain scenery. Banff is part of the Canadian Rocky Mountain Parks UNESCO World Heritage Site. As a student heritage presenter, you will spend your summer learning and growing your interpretation skills in a busy and engaging environment! You will be working with a team of heritage presenters and interpretation officers to deliver important stories to visitors. Some of the topics you will discuss are human wildlife coexistence, species at risk, aquatic invasive species, fire & climate change, and responsible park stewardship. You will work on one of the following 3 teams: Downtown & Day use area Interpretation: You will be patrolling day- use areas and speaking with visitors about responsible picnicking. You will also share the importance of keeping food and other scented items secure and away from animals. You will deliver fun activity stations in downtown Banff and at day-use areas. Living with Wildlife Interpreters: You will patrol secondary roadways to educate visitors on safe wildlife viewing. You will deliver drop-in programming at busy day- use areas to educate visitors about staying safe in wildlife country and how to coexist with wildlife Theatre interpreters: You will deliver fun and educational stage- based evening programs daily in the campground theatres, and you will deliver drop-in programming at busy day- use areas Intent of the process The results may be used in the future to fill other temporary student vacancies that may arise in the Banff Field Unit, in various locations, with full or part-time hours for various tenures, depending on status of the selected candidate. Positions to be filled:   Number to be determined Information you must provide Your résumé. Contact information for 3 references. In order to be considered, your application must clearly explain how you meet the following (essential qualifications) Open to students currently enrolled in secondary or post-secondary school in an accredited institution and/or those participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution. Degree equivalency Experience in public speaking Experience in providing front line customer service The following will be applied / assessed at a later date (essential for the job) English essential Information on language requirements ABILITIES: Client Focus: provide service excellence to visitors and external/internal clients Continuous Learning: identifying and addressing learning and developmental needs to enhance own performance Teamwork: work collaboratively with others, readily shares information, knowledge and personal strengths, and seeks to understand the perspectives of others to achieve common goals PERSONAL SUITABILITY: Exercises sound judgment Communicates effectively Takes responsibility The following may be applied / assessed at a later date (may be needed for the job) ASSET QUALIFICATIONS: The following qualifications may be applied and/or assessed because they are beneficial in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process, so please describe how you meet any of the following criteria. Possession and maintenance of a valid Alberta Class 5 driver’s license or equivalent. OPERATIONAL REQUIREMENTS: Willing and able to work shifts, weekends, holidays and overtime Willingness to stand or walk for long periods of time in varied terrains and weather conditions Conditions of employment Successful completion and maintenance of reliability security clearance Willing and able to wear a Parks Canada uniform and safety equipment Other information The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply. Information on employment equity Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. In support of achieving a representative workforce, preference may be given to qualified candidates who self-identify as belonging to an employment equity group such as Indigenous peoples, persons with disabilities, LGBTQ2+ youth, minority Francophones, and members of racially minoritized groups and encourage applicants to self-identify in their application. The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles. In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information. Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements. Persons are entitled to participate in the appointment process in the official language of their choice. We thank all those who apply. Only those selected for further consideration will be contacted.
Security Personnel - Winter 2024/25 *Immediate Start*
Sunshine Village Corporation
Banff, AB, Canada
Full job description Why join us? We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information... Description Security Personnel are in a highly visible role and provide an outstanding experience via the protection and surveillance of guests, staff, and the resort premises. Personnel are trained to observe, record, and report atypical interactions with guests, staff, contractors, and visitors to Banff National Park, and to accurately respond to situations where attention to detail and reporting requirements may be increased (including, but not limited to scenarios involving trespass, the Criminal Code, the National Fire Code, current public health rules and regulations). Security Personnel report to the Security Supervisory Team and work closely with all departments at the resort. Job Functions Provide an outstanding guest experience by offering up assistance and polite reminders of current rules and regulations. De-escalate situations and know when to call for additional enforcement personnel, where necessary. Monitor, manage access, and complete checks in all areas of the ski area leasehold – including outdoor areas, buildings, structures, alpine terrain, staff accommodation.Coordinate after-hours emergency response. Respond to alarms (fire, building, phone alerts) and react appropriately with correct type and level of response. Administrative and Reporting Responsibilities: Generate reports and emails to document findings in a timely manner. Create formal reports where required for ongoing investigation or further agency reporting. Timely and accurate incident reporting and deficiencies reporting to appropriate departments/personnel. Other duties may be requested and assigned from time to time. Experience/Requirements Personnel must have completed or be working towards Alberta Basic Security Training, ProServe, ProTect. Valid First Aid certification, with a strong interest in emergency response operations. Must be 21 years or old with a clean driving record – Class 5 Driver’s Licence (or equivalent) and drivers abstract evidencing last three (3) years in all relevant jurisdictions must be provided on start. Positive attitude along with a demonstrated ability to be calm under pressure and patient. Personnel must possess good judgment and communication skills, suitable for managing potentially serious situations. Prepared to work flexible schedules (weekends, early mornings, evenings, holidays, overnight shifts). Prepared to work outdoors in all weather conditions (appropriate footwear, layers, gloves, etc.) Communicate effectively in English, both written and verbally. Ability to ski or snowboard is an asset, but not required. Skiing or snowboarding for work requires completion of a competency test, skiing and riding professionally, and is restricted to designated runs. Skiing or snowboarding equipment used for work must be in good operating condition, meet Sunshine Village Equipment requirements, and may be tested throughout the season. Maintain professional conduct when in uniform on or off-duty. Effectively provide support and assistance to coworkers and all Banff Sunshine staff and volunteers. Practical computer skills. Knowledge of Microsoft Office suite of products. Additional Considerations Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty. This position requires a strong the ability to stand for long periods of time and occasional heavy work. This role may operate machinery and vehicles. Personnel may at times work alone, at night, and are in a remote, alpine environment. Required uniform pieces (liner, jacket, pants, radio) are provided. The Perks: FREE - Your staff pass is your ticket to ride Sunshine! Ski & Ride – Free days & discounts at ski resorts across Canada Staff Events – Staff parties, BBQs, spring night skiing, dog sledding & more Career – Recognition programs & career development opportunities Wellness – Discounted fitness passes, yoga, onsite support & professional support Onsite discounts – Food & beverage, retail, & hotel stays Exclusive deals – Brand-named gear & local businesses And much, much more! Can’t wait to get started? Great, because we can’t wait to hear from you! Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
Nov 30, 2024
FEATURED
SPONSORED
Full time
Full job description Why join us? We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information... Description Security Personnel are in a highly visible role and provide an outstanding experience via the protection and surveillance of guests, staff, and the resort premises. Personnel are trained to observe, record, and report atypical interactions with guests, staff, contractors, and visitors to Banff National Park, and to accurately respond to situations where attention to detail and reporting requirements may be increased (including, but not limited to scenarios involving trespass, the Criminal Code, the National Fire Code, current public health rules and regulations). Security Personnel report to the Security Supervisory Team and work closely with all departments at the resort. Job Functions Provide an outstanding guest experience by offering up assistance and polite reminders of current rules and regulations. De-escalate situations and know when to call for additional enforcement personnel, where necessary. Monitor, manage access, and complete checks in all areas of the ski area leasehold – including outdoor areas, buildings, structures, alpine terrain, staff accommodation.Coordinate after-hours emergency response. Respond to alarms (fire, building, phone alerts) and react appropriately with correct type and level of response. Administrative and Reporting Responsibilities: Generate reports and emails to document findings in a timely manner. Create formal reports where required for ongoing investigation or further agency reporting. Timely and accurate incident reporting and deficiencies reporting to appropriate departments/personnel. Other duties may be requested and assigned from time to time. Experience/Requirements Personnel must have completed or be working towards Alberta Basic Security Training, ProServe, ProTect. Valid First Aid certification, with a strong interest in emergency response operations. Must be 21 years or old with a clean driving record – Class 5 Driver’s Licence (or equivalent) and drivers abstract evidencing last three (3) years in all relevant jurisdictions must be provided on start. Positive attitude along with a demonstrated ability to be calm under pressure and patient. Personnel must possess good judgment and communication skills, suitable for managing potentially serious situations. Prepared to work flexible schedules (weekends, early mornings, evenings, holidays, overnight shifts). Prepared to work outdoors in all weather conditions (appropriate footwear, layers, gloves, etc.) Communicate effectively in English, both written and verbally. Ability to ski or snowboard is an asset, but not required. Skiing or snowboarding for work requires completion of a competency test, skiing and riding professionally, and is restricted to designated runs. Skiing or snowboarding equipment used for work must be in good operating condition, meet Sunshine Village Equipment requirements, and may be tested throughout the season. Maintain professional conduct when in uniform on or off-duty. Effectively provide support and assistance to coworkers and all Banff Sunshine staff and volunteers. Practical computer skills. Knowledge of Microsoft Office suite of products. Additional Considerations Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty. This position requires a strong the ability to stand for long periods of time and occasional heavy work. This role may operate machinery and vehicles. Personnel may at times work alone, at night, and are in a remote, alpine environment. Required uniform pieces (liner, jacket, pants, radio) are provided. The Perks: FREE - Your staff pass is your ticket to ride Sunshine! Ski & Ride – Free days & discounts at ski resorts across Canada Staff Events – Staff parties, BBQs, spring night skiing, dog sledding & more Career – Recognition programs & career development opportunities Wellness – Discounted fitness passes, yoga, onsite support & professional support Onsite discounts – Food & beverage, retail, & hotel stays Exclusive deals – Brand-named gear & local businesses And much, much more! Can’t wait to get started? Great, because we can’t wait to hear from you! Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
Spa Concierge
AccorHotel
Banff, AB, Canada
Full job description Company Description At The Rimrock, it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike. We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: https://www.rimrockcareers.com/career-opportunities Starting Pay Rate:   $16.60 per hour Job Description To welcome guests and create a comfortable, relaxing, and safe experience for all visitors receiving a treatment at the Spa, using our pool and fitness facilities, or enjoying a fire on our outdoor patio. Duties and Responsibilities Opening and closing of Spa & Fitness facility Greeting and welcoming all guests that enter the facility and conducting tours if requested Maintaining order and cleanliness of the entire Spa & Fitness facility including lobby, waiting area, pool, gym, change rooms, washrooms, workspace, and outdoor patio area with skating rink and fire pits. Assist with inventory control and laundry needs, including folding and stocking towels. While working at Spa Reception, warmly greeting guests; being knowledgeable of spa products and services; accurately processing bookings and making reservations; reconciling sales and completing cash-outs Verify guest reservations and monitor pool, gym and fitness area use; ensure pool, hot tub and pool deck is safely maintained (may include mopping wet areas); being knowledgeable of how to operate the cardio equipment; continual cleaning and disinfecting of equipment, change rooms and washrooms as per health and safety protocols Assist therapists as required Other associated duties as assigned Qualifications Minimum 2 years of customer service or retail experience Customer service oriented Excellent verbal and written communication skills Able to work effectively in a team environment and independently Able to successfully manage multiple tasks simultaneously Keen attention to detail Cash handling skills CPR and 1st Aid training an asset Additional Information Job Perks & Benefits: Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Inclusion & Diversity We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission
Nov 30, 2024
FEATURED
SPONSORED
Full time
Full job description Company Description At The Rimrock, it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike. We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: https://www.rimrockcareers.com/career-opportunities Starting Pay Rate:   $16.60 per hour Job Description To welcome guests and create a comfortable, relaxing, and safe experience for all visitors receiving a treatment at the Spa, using our pool and fitness facilities, or enjoying a fire on our outdoor patio. Duties and Responsibilities Opening and closing of Spa & Fitness facility Greeting and welcoming all guests that enter the facility and conducting tours if requested Maintaining order and cleanliness of the entire Spa & Fitness facility including lobby, waiting area, pool, gym, change rooms, washrooms, workspace, and outdoor patio area with skating rink and fire pits. Assist with inventory control and laundry needs, including folding and stocking towels. While working at Spa Reception, warmly greeting guests; being knowledgeable of spa products and services; accurately processing bookings and making reservations; reconciling sales and completing cash-outs Verify guest reservations and monitor pool, gym and fitness area use; ensure pool, hot tub and pool deck is safely maintained (may include mopping wet areas); being knowledgeable of how to operate the cardio equipment; continual cleaning and disinfecting of equipment, change rooms and washrooms as per health and safety protocols Assist therapists as required Other associated duties as assigned Qualifications Minimum 2 years of customer service or retail experience Customer service oriented Excellent verbal and written communication skills Able to work effectively in a team environment and independently Able to successfully manage multiple tasks simultaneously Keen attention to detail Cash handling skills CPR and 1st Aid training an asset Additional Information Job Perks & Benefits: Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Inclusion & Diversity We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission
Food and Beverage Attendant
Pomeroy Lodging LP
Banff, AB, Canada
We are looking for an F&B Attendant THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE. Rate of Pay: $17/hour Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699 Amazing Perks: Onsite renovated staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day One meal per day in our employee cafeteria (taxable benefit) Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels Food and Beverage discounts at ALL 6 of our dining outlets Discounted access to our Nordic Spa Discounted Ski Pass and Golf rates Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few Shuttle access to Calgary and Canmore Personal days: 5 per year after 90 days of continued full-time employment Growth and development opportunities, both personal and professional Health and Wellness benefits (some restrictions may apply) Vacation is accrued starting on your first day of work at a rate of 4% of your earnings Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today! The Role As an attendant in our food and beverage outlets, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service team. Reporting to the Restaurant leadership team, the primary responsibilities are greeting and seating guests, answering the restaurant reservations line, running food and drinks, supporting bartenders with glassware replenishment and polishing, clearing tables, setting tables, and replenishing buffet lines and service stations. You may also work in-room dining serving shifts, where you will be responsible to: take in-room dining orders, prepare the delivery service tray, deliver to the guest room, take payment, and provide a follow-up quality call. You will have your Alberta ProServe, and have experience in a similar role. Top candidates possess excellent communication and organizational skills, are able to produce accurate work and provide exceptional guest service. Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Sep 26, 2022
FEATURED
SPONSORED
Full time
We are looking for an F&B Attendant THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE. Rate of Pay: $17/hour Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699 Amazing Perks: Onsite renovated staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day One meal per day in our employee cafeteria (taxable benefit) Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels Food and Beverage discounts at ALL 6 of our dining outlets Discounted access to our Nordic Spa Discounted Ski Pass and Golf rates Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few Shuttle access to Calgary and Canmore Personal days: 5 per year after 90 days of continued full-time employment Growth and development opportunities, both personal and professional Health and Wellness benefits (some restrictions may apply) Vacation is accrued starting on your first day of work at a rate of 4% of your earnings Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today! The Role As an attendant in our food and beverage outlets, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service team. Reporting to the Restaurant leadership team, the primary responsibilities are greeting and seating guests, answering the restaurant reservations line, running food and drinks, supporting bartenders with glassware replenishment and polishing, clearing tables, setting tables, and replenishing buffet lines and service stations. You may also work in-room dining serving shifts, where you will be responsible to: take in-room dining orders, prepare the delivery service tray, deliver to the guest room, take payment, and provide a follow-up quality call. You will have your Alberta ProServe, and have experience in a similar role. Top candidates possess excellent communication and organizational skills, are able to produce accurate work and provide exceptional guest service. Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Cook
Pho House
Banff, AB, Canada
Job location: 211 Banff Ave #3, Banff, AB T1L 1H1 Salary: $16.00 / hour Vacancies: 1 vacancy Terms of employment: Permanent employment, Full time40 hours / week Start date: As soon as possible. Employment conditions: Day, Evening, Shift, Weekend, Night, Flexible hours Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Transportation/Travel Information Public transportation is available. Work Conditions and Physical Capabilities Fast-paced environment, Attention to detail, Work under pressure Work Location Information Rural area Personal Suitability Team player, Client focus, Organized. Additional Skills Prepare dishes for customers with food allergies or intolerances. Cook Categories Cook (general) Cuisine Specialties Cantonese cuisine;  Vietnamese cuisine Specific Skills Prepare and cook complete meals or individual dishes and foods, Prepare and cook special meals for patients as instructed by dietitian or chef, Plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies, Inspect kitchens and food service areas, Train staff in preparation, cooking and handling of food, Order supplies and equipment, Supervise kitchen staff and helpers, Maintain inventory and records of food, supplies and equipment, Clean kitchen and work areas, Manage kitchen operations Work Setting Restaurant How to apply By email phohouse777@gmail.com By mail 211 Banff Ave #3,Banff , ABT1L 1H1 Intended job posting audience. Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.  
Feb 16, 2021
FEATURED
SPONSORED
Full time
Job location: 211 Banff Ave #3, Banff, AB T1L 1H1 Salary: $16.00 / hour Vacancies: 1 vacancy Terms of employment: Permanent employment, Full time40 hours / week Start date: As soon as possible. Employment conditions: Day, Evening, Shift, Weekend, Night, Flexible hours Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Transportation/Travel Information Public transportation is available. Work Conditions and Physical Capabilities Fast-paced environment, Attention to detail, Work under pressure Work Location Information Rural area Personal Suitability Team player, Client focus, Organized. Additional Skills Prepare dishes for customers with food allergies or intolerances. Cook Categories Cook (general) Cuisine Specialties Cantonese cuisine;  Vietnamese cuisine Specific Skills Prepare and cook complete meals or individual dishes and foods, Prepare and cook special meals for patients as instructed by dietitian or chef, Plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies, Inspect kitchens and food service areas, Train staff in preparation, cooking and handling of food, Order supplies and equipment, Supervise kitchen staff and helpers, Maintain inventory and records of food, supplies and equipment, Clean kitchen and work areas, Manage kitchen operations Work Setting Restaurant How to apply By email phohouse777@gmail.com By mail 211 Banff Ave #3,Banff , ABT1L 1H1 Intended job posting audience. Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.  
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