Medavie Blue Cross
Moncton, NB, Canada
What makes us a different kind of employer? As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is key to providing the products, services and solutions that increase access to care and improve health outcomes. Our technology team is the backbone of our organization with over 500 employees and growing. We are constantly creating, testing, and learning to enable personalized, digital experiences in all we do. When you join us, you’ll be part of an in-house, innovation led team focused on cutting edge digital health solutions that help provide the best care possible, when and where it’s needed. Job Title: Production Control Analyst Department: Technical Services Competition: 85038 Internal/External: Internal/External Employment Type: 16 Months - Term Location: New Brunswick - Hybrid Salary: Competitive Compensation and Benefits Reports To: Team Leader Position Summary The Production Control Analyst candidate will be part of a professional team of analysts reporting to the Team Lead. Responsible for the smooth operation of the daily work load of the automated systems. These systems provide Batch load management for the daily workload of the business systems, as well as monitoring and incident response and intervention. The candidate will be involved in the daily maintenance and execution of the batch environments and monitoring of the over- all health of the business backend processes. When not directly involved with the operations of the daily activities the candidate will also be responsible for automation improvements and leveraging emerging technologies to improve the operations of the systems under their supervision. What’s in it for you? What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success. What we offer:
Permanent full-time position with opportunity to grow in a well-established organization
Flexible work arrangements and emphasis on work-life balance
Remote and hybrid work options
Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day
100% employer-matched Defined Contribution Pension Plan
Annual Incentive Bonus which recognizes your contribution to our success.
In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
An organization where we encourage personal learning and growth with opportunities for career development and advancement
Emphasis on work life balance, providing wellness benefits, health resources and fitness center discounts
Key Responsibilities
Monitoring and manipulating the live environment to execute batch requests and modify the batch environment.
Due to security clearance reason, you need to be in Canada for at least 5 years now and your current work status should be either Permanent Resident or Citizenship of Canada.
Support application upgrades and updates to the live environment as well as supporting development environments
Monitor the health of the live environment to pre-emptively resolve problems before loss of service occurs
Support incident process and escalation by monitoring after regular service desk hours
Running batch processing using our Batch Scheduling tool (Tivoli Workload Scheduler)
On-call duties including weekends and shifts covering all manner of shifts Day-Evening-Night (Rotation)
Production print duties, including operation of multiple printers in a secure environment (On-Site)
The ability to work independently with little to no supervision
Required Qualifications
Education: Post secondary diploma or degree with a focus on computer technology or related experience
Work Experience: Three (3) or more years experience in a live enterprise environment providing business services.
Other Qualifications: Ability to assess priorities and meet deadlines under the pressure of time constraints
Computer Skills: Strong knowledge in UNIX or LINUX and Windows operating systems and an aptitude and interest in learning new technology and computer software; Scripting and coding for automation; knowledge of monitoring and workload scheduling tools and their use
Language Skills: Bilingualism would be considered an asset
Core Competencies
Demonstrates ability to engage and make use of continuous learning. Applying those lessons to the duties assigned to the candidate. Highly organized and resourceful in resolving time sensitive issues, with a high focus on problem resolution in a collaborative team environment.
Analytical Thinking: Uses technical knowledge and experience to solve a variety of routine and complex technical problems. Determines the source of problems, evaluates alternative solutions and implements the most appropriate solution.
Communication Skills: Communicates clearly and confidently verbally and in writing to a variety of audiences. Demonstrates the ability to tailor information and delivery to suit the nature of the material, audience and situation.
Customer Orientation: Regularly handles routine internal customer questions and problems independently
#CBM2 We are an Equal Opportunity Employer. Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority. For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act. We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.
Job Segment: Service Desk, Testing, Unix, Equity, Linux, Customer Service, Technology, Finance
Sep 21, 2022
FEATURED
SPONSORED
Full time
What makes us a different kind of employer? As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is key to providing the products, services and solutions that increase access to care and improve health outcomes. Our technology team is the backbone of our organization with over 500 employees and growing. We are constantly creating, testing, and learning to enable personalized, digital experiences in all we do. When you join us, you’ll be part of an in-house, innovation led team focused on cutting edge digital health solutions that help provide the best care possible, when and where it’s needed. Job Title: Production Control Analyst Department: Technical Services Competition: 85038 Internal/External: Internal/External Employment Type: 16 Months - Term Location: New Brunswick - Hybrid Salary: Competitive Compensation and Benefits Reports To: Team Leader Position Summary The Production Control Analyst candidate will be part of a professional team of analysts reporting to the Team Lead. Responsible for the smooth operation of the daily work load of the automated systems. These systems provide Batch load management for the daily workload of the business systems, as well as monitoring and incident response and intervention. The candidate will be involved in the daily maintenance and execution of the batch environments and monitoring of the over- all health of the business backend processes. When not directly involved with the operations of the daily activities the candidate will also be responsible for automation improvements and leveraging emerging technologies to improve the operations of the systems under their supervision. What’s in it for you? What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success. What we offer:
Permanent full-time position with opportunity to grow in a well-established organization
Flexible work arrangements and emphasis on work-life balance
Remote and hybrid work options
Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day
100% employer-matched Defined Contribution Pension Plan
Annual Incentive Bonus which recognizes your contribution to our success.
In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
An organization where we encourage personal learning and growth with opportunities for career development and advancement
Emphasis on work life balance, providing wellness benefits, health resources and fitness center discounts
Key Responsibilities
Monitoring and manipulating the live environment to execute batch requests and modify the batch environment.
Due to security clearance reason, you need to be in Canada for at least 5 years now and your current work status should be either Permanent Resident or Citizenship of Canada.
Support application upgrades and updates to the live environment as well as supporting development environments
Monitor the health of the live environment to pre-emptively resolve problems before loss of service occurs
Support incident process and escalation by monitoring after regular service desk hours
Running batch processing using our Batch Scheduling tool (Tivoli Workload Scheduler)
On-call duties including weekends and shifts covering all manner of shifts Day-Evening-Night (Rotation)
Production print duties, including operation of multiple printers in a secure environment (On-Site)
The ability to work independently with little to no supervision
Required Qualifications
Education: Post secondary diploma or degree with a focus on computer technology or related experience
Work Experience: Three (3) or more years experience in a live enterprise environment providing business services.
Other Qualifications: Ability to assess priorities and meet deadlines under the pressure of time constraints
Computer Skills: Strong knowledge in UNIX or LINUX and Windows operating systems and an aptitude and interest in learning new technology and computer software; Scripting and coding for automation; knowledge of monitoring and workload scheduling tools and their use
Language Skills: Bilingualism would be considered an asset
Core Competencies
Demonstrates ability to engage and make use of continuous learning. Applying those lessons to the duties assigned to the candidate. Highly organized and resourceful in resolving time sensitive issues, with a high focus on problem resolution in a collaborative team environment.
Analytical Thinking: Uses technical knowledge and experience to solve a variety of routine and complex technical problems. Determines the source of problems, evaluates alternative solutions and implements the most appropriate solution.
Communication Skills: Communicates clearly and confidently verbally and in writing to a variety of audiences. Demonstrates the ability to tailor information and delivery to suit the nature of the material, audience and situation.
Customer Orientation: Regularly handles routine internal customer questions and problems independently
#CBM2 We are an Equal Opportunity Employer. Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority. For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act. We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.
Job Segment: Service Desk, Testing, Unix, Equity, Linux, Customer Service, Technology, Finance
Royal Bank of Canada
Moncton, NB, Canada
Come Work with Us! At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Customer Service Representative, RBC Advice Centre | Représentant, Service à la clientèle, Centre de conseils RBC
Job Description
Come Work with Us! At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Customer Service Representative, RBC Advice Centre
What is the opportunity?
You are a banking advisor, RBC ambassador and an exceptional customer service representative. You champion the RBC brand and provide support to our clients as they will interact with us in very different ways; whether it is by phone, email, chat, video, social media or mobile. This is a full time and shift oriented role that provides the flexibility and opportunity to work from home and/or centre. Our centres are located in Moncton, Montreal, Mississauga, Winnipeg and British Columbia. If you are passionate about delivering exceptional customer service and providing solutions for client’s needs, you can build a long term career as a highly knowledgeable professional banking advisor in our Advice Centres.
What will you do?
Proactively engage with RBC clients through various communication channels to deliver an outstanding customer service experience, making every client interaction an exceptional one
Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact
Contribute to team results by supporting all colleagues to be successful in meeting client needs
Cultivate and maintain relationships with partners to work as one RBC team
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests
Educate and assist clients with using RBC digital capabilities
What do you need to succeed?
Must-have
Ability to work independently, proven time management, organizational and problem solving skills. Exceptional client service capability and confidence in engaging clients across multiple channels (i.e. phone, video, etc.) using a friendly, positive and professional tone
Proven ability in building rapport and maintain client relationships, preferably in the financial or service industry while working independently and as part of a team
Desire to build exceptional client experiences, and is passionate and curious to help clients meet their needs and solve their concerns
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) with above average keyboarding skills, internet and computer navigation
Strong oral and written communication skills in English, along with personal flexibility to work various shifts that meet our clients’ needs Monday to Sunday 7:00 AM to 4:00 AM AST.
Nice-to-have
Bilingual ommunication in French and English would be an asset
Past experience in a customer service role where you provided a variety of needs based solutions
Experience working in a team and metrics-based performance environment
Previous experience working in a Contact/Call Centre or in a fast paced financial and/or service industry
Is this job right for you? Check out our video and decide for yourself!
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our client’s lives and to our communities
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicable
A world-class training program in financial services
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
RBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.
PCBADV
Job Summary
Address:
MONCTON, New Brunswick, Canada
City:
CAN-NB-MONCTON
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Personal and Commercial Banking
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2022-03-16-07:00
Application Deadline:
2022-10-31-07:00
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
Sep 15, 2022
FEATURED
SPONSORED
Full time
Come Work with Us! At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Customer Service Representative, RBC Advice Centre | Représentant, Service à la clientèle, Centre de conseils RBC
Job Description
Come Work with Us! At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Customer Service Representative, RBC Advice Centre
What is the opportunity?
You are a banking advisor, RBC ambassador and an exceptional customer service representative. You champion the RBC brand and provide support to our clients as they will interact with us in very different ways; whether it is by phone, email, chat, video, social media or mobile. This is a full time and shift oriented role that provides the flexibility and opportunity to work from home and/or centre. Our centres are located in Moncton, Montreal, Mississauga, Winnipeg and British Columbia. If you are passionate about delivering exceptional customer service and providing solutions for client’s needs, you can build a long term career as a highly knowledgeable professional banking advisor in our Advice Centres.
What will you do?
Proactively engage with RBC clients through various communication channels to deliver an outstanding customer service experience, making every client interaction an exceptional one
Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact
Contribute to team results by supporting all colleagues to be successful in meeting client needs
Cultivate and maintain relationships with partners to work as one RBC team
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests
Educate and assist clients with using RBC digital capabilities
What do you need to succeed?
Must-have
Ability to work independently, proven time management, organizational and problem solving skills. Exceptional client service capability and confidence in engaging clients across multiple channels (i.e. phone, video, etc.) using a friendly, positive and professional tone
Proven ability in building rapport and maintain client relationships, preferably in the financial or service industry while working independently and as part of a team
Desire to build exceptional client experiences, and is passionate and curious to help clients meet their needs and solve their concerns
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) with above average keyboarding skills, internet and computer navigation
Strong oral and written communication skills in English, along with personal flexibility to work various shifts that meet our clients’ needs Monday to Sunday 7:00 AM to 4:00 AM AST.
Nice-to-have
Bilingual ommunication in French and English would be an asset
Past experience in a customer service role where you provided a variety of needs based solutions
Experience working in a team and metrics-based performance environment
Previous experience working in a Contact/Call Centre or in a fast paced financial and/or service industry
Is this job right for you? Check out our video and decide for yourself!
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our client’s lives and to our communities
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicable
A world-class training program in financial services
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
RBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.
PCBADV
Job Summary
Address:
MONCTON, New Brunswick, Canada
City:
CAN-NB-MONCTON
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Personal and Commercial Banking
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2022-03-16-07:00
Application Deadline:
2022-10-31-07:00
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
Marriott International, Inc
Moncton, NB, Canada
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Delta Hotels Beausejour takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.
Sep 14, 2022
FEATURED
SPONSORED
Full time
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Delta Hotels Beausejour takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.