Sodexo Live! at the Vancouver Convention Centre
1055 Canada Place
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.
2022 Forbes Best Employer for Diversity
2022 Front Office Sports Best Employers in Sports
2022 Disability Equality Index (DEI) Perfect Score
Location : We are seeking an experienced Attendant Team Lead (Full Time 30 hours per week) for our Vancouver Convention Centre operation.
Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.
Principal Function :
The Attendant Team Lead position supports the Facility Set Up operations by performing tasks to ensure all rooms are set to accurate specifications including staging, chairs, and tables for all meetings and events and completed on time.
They will typically operate a forklift, electric cart and other equipment, and will be responsible for strictly adhering to all Sodexo Live! standards and established venue policies for accuracy, and workplace safety.
Essential Responsibilities :
Ensuring all storage rooms and equipment are kept clean and on designated racks.
Reporting any unusable equipment (broken or dirty) following the appropriate repair procedure
Co-ordinate, assign and review the work of Set-Up Attendants to complete all tasks and maintain high levels of service consistent with our standards.
Establish work schedules and procedures and co-coordinate activities with other departments.
Reviewing all works orders required for assigned work and complete internal reporting and check-lists on work required and completed.
Assist Managers to resolve work-related problems and may occasionally prepare and submit progress and other reports.
Providing training in job duties, safety procedures, company policies and feedback to employees regarding proper room set-ups, use of equipment and safety.
Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and reporting unusable equipment following the appropriate repair procedure.
Confirming supplies and materials that are required through the course of the shift are made ready for relevant events.
Monitor quality and production levels by ensuring room and equipment set ups as required for client needs, sometimes under tight deadlines.
May perform the same duties as workers supervised.
Movement of freight and equipment using lifts and forklifts.
Providing timely feedback to Managers in regards to employee performance management.
Contribute to goal of 100% customer satisfaction through personal commitment to internal customer service.
Qualifications/Skills :
Required:
Completion of secondary school is required.
1 – 2 year supervisory experience in a food service/operations/warehousing environment required.
Must work well in a team environment.
Ability to work under pressure and independently.
Demonstrated ability to understand and effectively implement written and verbal instructions.
Proficient English communication skills in order to effectively interact verbally and listen attentively to co-workers and supervisors.
Scheduling flexibility to meet operational needs.
Preferred:
Prior knowledge of and experience using lifts and/or Forklift license.
Experience working in events or a large-scale convention or hotel environment would be an advantage and familiarity with various types of room set-ups and equipment.
Other Requirements :
Must be able to stand and exert fast-paced mobility for entire shift. Must be able to frequently lift and carry food and other items weighing up to 50 pounds and occasionally greater. Must be able to go from warm to cold climates (workstation to coolers).
Hours may be extended or irregular to include nights, weekends and holidays.
Great news! You will receive:
Company paid health and dental benefits (after wait period and qualifying hours).
Opportunities for skills development and career progression.
A fresh, clean uniform provided with every shift.
Employee meals provided.
Access to free on-site gym facilities.
Compensation: $24.80 - $26.20 per hour
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted.
Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.
Apr 08, 2024
FEATURED
SPONSORED
Full time
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.
2022 Forbes Best Employer for Diversity
2022 Front Office Sports Best Employers in Sports
2022 Disability Equality Index (DEI) Perfect Score
Location : We are seeking an experienced Attendant Team Lead (Full Time 30 hours per week) for our Vancouver Convention Centre operation.
Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.
Principal Function :
The Attendant Team Lead position supports the Facility Set Up operations by performing tasks to ensure all rooms are set to accurate specifications including staging, chairs, and tables for all meetings and events and completed on time.
They will typically operate a forklift, electric cart and other equipment, and will be responsible for strictly adhering to all Sodexo Live! standards and established venue policies for accuracy, and workplace safety.
Essential Responsibilities :
Ensuring all storage rooms and equipment are kept clean and on designated racks.
Reporting any unusable equipment (broken or dirty) following the appropriate repair procedure
Co-ordinate, assign and review the work of Set-Up Attendants to complete all tasks and maintain high levels of service consistent with our standards.
Establish work schedules and procedures and co-coordinate activities with other departments.
Reviewing all works orders required for assigned work and complete internal reporting and check-lists on work required and completed.
Assist Managers to resolve work-related problems and may occasionally prepare and submit progress and other reports.
Providing training in job duties, safety procedures, company policies and feedback to employees regarding proper room set-ups, use of equipment and safety.
Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and reporting unusable equipment following the appropriate repair procedure.
Confirming supplies and materials that are required through the course of the shift are made ready for relevant events.
Monitor quality and production levels by ensuring room and equipment set ups as required for client needs, sometimes under tight deadlines.
May perform the same duties as workers supervised.
Movement of freight and equipment using lifts and forklifts.
Providing timely feedback to Managers in regards to employee performance management.
Contribute to goal of 100% customer satisfaction through personal commitment to internal customer service.
Qualifications/Skills :
Required:
Completion of secondary school is required.
1 – 2 year supervisory experience in a food service/operations/warehousing environment required.
Must work well in a team environment.
Ability to work under pressure and independently.
Demonstrated ability to understand and effectively implement written and verbal instructions.
Proficient English communication skills in order to effectively interact verbally and listen attentively to co-workers and supervisors.
Scheduling flexibility to meet operational needs.
Preferred:
Prior knowledge of and experience using lifts and/or Forklift license.
Experience working in events or a large-scale convention or hotel environment would be an advantage and familiarity with various types of room set-ups and equipment.
Other Requirements :
Must be able to stand and exert fast-paced mobility for entire shift. Must be able to frequently lift and carry food and other items weighing up to 50 pounds and occasionally greater. Must be able to go from warm to cold climates (workstation to coolers).
Hours may be extended or irregular to include nights, weekends and holidays.
Great news! You will receive:
Company paid health and dental benefits (after wait period and qualifying hours).
Opportunities for skills development and career progression.
A fresh, clean uniform provided with every shift.
Employee meals provided.
Access to free on-site gym facilities.
Compensation: $24.80 - $26.20 per hour
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted.
Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.
Sodexo Live! at the Vancouver Convention Centre
1055 Canada Place
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.
Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.
2022 Forbes Best Employer for Diversity
2022 Front Office Sports Best Employers in Sports
2022 Disability Equality Index (DEI) Perfect Score
Location : We are seeking an experienced Stewarding Supervisor (Full Time 30 hours per week) for our Vancouver Convention Centre operation.
Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.
Principal Function :
The Stewarding Supervisor is an extension of the Culinary team. Under the direction of the Stewarding Manager they are responsible for supervising Stewarding staff and for performing operational duties within primarily non-food production areas of the kitchen, to include the dish room, storage areas and other utility areas.
The Stewarding Supervisor will be knowledgeable of and responsible for upholding Sodexo Live! standards for proper food handling and sanitation, as well as OSHA standards and MSDS guidelines. They will support Culinary operations by providing oversight and assistance with the proper washing and storage of china, glassware, tableware, cooking utensils, and other food service equipment items.
Essential Responsibilities :
Support overall food and beverage operations by participating as part of the Culinary Team; Assist in managing the facility’s Stewarding function and its staff members.
Ensure Stewarding and Kitchen equipment is properly maintained.
Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food
Establish work schedules and procedures
Maintaining daily record of inventory, sales, waste, and communicate any repairs to equipment that may be required.
Implement, support and maintain standards for workplace safety at all times including train staff in job duties.
Supervise and ensure food service for regular and special dietary restrictions is available for designated guests and proper food handling standards is followed.
Ensure that food and service meet quality control standards
May participate in the recruitment and selection of food service staff.
Ensure that employees are assigned meal breaks and that proper time and attendance procedures are followed to maintain labour cost objectives.
Ensure that standards for health, safety procedures, cleanliness and sanitation are maintained throughout Stewarding areas including
Continuously observe surroundings and maintain awareness of all customer activities; Immediately report suspicious, violent, or inappropriate behaviour.
Qualifications/Skills :
Completion of secondary school is required.
1-2 years supervisory experience in a fast-paced foodservice facility preferred.
Previous venue catering/Stewarding experience and multi-site experience strongly or education related to hospitality management.
Demonstrated ability to understand and effectively implement written and verbal instructions.
Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
Ability to work well independently.
Ability to work well in a high stress, fast paced environment.
Must be able to speak, read, write and understand the primary language(s) used by supervisors and co-workers.
Other Requirements :
Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
Hours may be extended or irregular to include nights, weekends, and holidays.
Great news! You will receive:
Company paid health and dental benefits (after wait period and qualifying hours).
Opportunities for skills development and career progression.
A fresh, clean uniform provided with every shift.
Employee meals provided.
Access to free on-site gym facilities.
Compensation: $25.00 – $26.70 per hour
Thank you for expressing interest in employment with Sodexo Live!, however, only those candidates considered for this position will be contacted.
Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.
Apr 08, 2024
FEATURED
SPONSORED
Full time
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.
Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.
2022 Forbes Best Employer for Diversity
2022 Front Office Sports Best Employers in Sports
2022 Disability Equality Index (DEI) Perfect Score
Location : We are seeking an experienced Stewarding Supervisor (Full Time 30 hours per week) for our Vancouver Convention Centre operation.
Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.
Principal Function :
The Stewarding Supervisor is an extension of the Culinary team. Under the direction of the Stewarding Manager they are responsible for supervising Stewarding staff and for performing operational duties within primarily non-food production areas of the kitchen, to include the dish room, storage areas and other utility areas.
The Stewarding Supervisor will be knowledgeable of and responsible for upholding Sodexo Live! standards for proper food handling and sanitation, as well as OSHA standards and MSDS guidelines. They will support Culinary operations by providing oversight and assistance with the proper washing and storage of china, glassware, tableware, cooking utensils, and other food service equipment items.
Essential Responsibilities :
Support overall food and beverage operations by participating as part of the Culinary Team; Assist in managing the facility’s Stewarding function and its staff members.
Ensure Stewarding and Kitchen equipment is properly maintained.
Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food
Establish work schedules and procedures
Maintaining daily record of inventory, sales, waste, and communicate any repairs to equipment that may be required.
Implement, support and maintain standards for workplace safety at all times including train staff in job duties.
Supervise and ensure food service for regular and special dietary restrictions is available for designated guests and proper food handling standards is followed.
Ensure that food and service meet quality control standards
May participate in the recruitment and selection of food service staff.
Ensure that employees are assigned meal breaks and that proper time and attendance procedures are followed to maintain labour cost objectives.
Ensure that standards for health, safety procedures, cleanliness and sanitation are maintained throughout Stewarding areas including
Continuously observe surroundings and maintain awareness of all customer activities; Immediately report suspicious, violent, or inappropriate behaviour.
Qualifications/Skills :
Completion of secondary school is required.
1-2 years supervisory experience in a fast-paced foodservice facility preferred.
Previous venue catering/Stewarding experience and multi-site experience strongly or education related to hospitality management.
Demonstrated ability to understand and effectively implement written and verbal instructions.
Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
Ability to work well independently.
Ability to work well in a high stress, fast paced environment.
Must be able to speak, read, write and understand the primary language(s) used by supervisors and co-workers.
Other Requirements :
Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
Hours may be extended or irregular to include nights, weekends, and holidays.
Great news! You will receive:
Company paid health and dental benefits (after wait period and qualifying hours).
Opportunities for skills development and career progression.
A fresh, clean uniform provided with every shift.
Employee meals provided.
Access to free on-site gym facilities.
Compensation: $25.00 – $26.70 per hour
Thank you for expressing interest in employment with Sodexo Live!, however, only those candidates considered for this position will be contacted.
Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.
Sodexo Live! at the Vancouver Convention Centre
1055 Canada Place
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. ‘2022 Forbes Best Employer for Diversity.’
Location : We are seeking an experienced Supervisor, Food and Beverage Service Operations (Full Time 30 hours per week) for our Vancouver Convention Centre operation.
Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.
Principal Function :
The Supervisor directs Banquet employees in ensuring a pleasant experience for Sodexo Live! guests who attend catered functions and other organized group affairs involving food and beverage service.
Take a leadership role in overseeing and training the service team for as few as ten or as many as hundreds of guests. Style of service may range from casual to formal, involving passed cocktails and hors d’oeuvres, buffets, or highly coordinated, multi-course meals in which each guest is served at the same time.
The Supervisor will actively participate in the preparation, set-up, service, break-down and cleanup of catered functions. Their highest priorities will be to support overall profitability and guest satisfaction by ensuring that the team provides exceptional customer service while maintaining Sodexo Live!’s standards for safety, cleanliness, and sanitation.
Essential Responsibilities :
Contribute to the efficient operation of the business unit by assisting, monitoring, and ensuring that tasks are completed by Banquet employees in an effective and efficient manner by supervising, coordinating and scheduling activities for staff who prepare and serve food.
Support F&B Operations by assisting in executing catered events and functions in accordance with Sodexo Live! standards, guest expectations and specifications as per orders and catering contracts. Be the primary point of contact for clients throughout the events.
Establish work schedules and procedures
Maintaining daily record of sales, waste, and communicate any repairs to equipment that may be required.
Implement, support and maintain standards for workplace safety at all times including train staff in job duties.
Maintain a clean and sanitary environment.
Supervise and ensure food service for regular and special dietary restrictions is available for designated guest and proper food handling standards are followed.
Leading and supporting employees in providing outstanding service to all guests and delegate tasks as required
Ensure that food and service meet quality control standards
May participate in the recruitment and selection of food service staff.
Ensure that employees are assigned meal breaks and that proper time and attendance procedures are followed to maintain labour cost objectives.
Ensure compliance with Provincial and local regulations and company policy, including responsible alcohol service, cash handling, food and employee safety.
Facilitating special guest requests and work diligently to resolve issues and address concerns so that no guest leaves unhappy.
Continuously observe surroundings and maintain awareness of all customer activities; Immediately report suspicious, violent, or inappropriate behaviour.
Qualifications/Skills :
Completion of secondary school or equivalent completion of a community college program in food service, hospitality manager, or related discipline.
Must be 19 years or older to serve alcohol.
Must have Provincial Certification for Responsible Alcohol Service.
A minimum of 2 years of previous Food and Beverage Supervisory/Management experience preferably in a large-scale hotel or high-quality convention centre.
Excellent ability to communicate effectively both verbally and in writing, with strong English fluency.
Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
Keen ability to connect easily with customers, clients and employees.
Proven ability to work effectively with all levels of employees and management; Ability to promote and participate in team environment concepts.
Must have unwavering and exceptional service delivery standards.
Self-starter who can work independently and multi-task on projects simultaneously.
Initiative in identifying and resolving problems timely and effectively.
Proficient computer skills in Microsoft programs and Banquet Event Order Software.
Scheduling flexibility to meet operational needs.
Food Safe Certification
Other Requirements :
Must be able to stand and exert fast-paced mobility for entire shift. Must be able to frequently lift and carry food and other items weighing up to 50 pounds and occasionally greater. Must be able to go from warm to cold climates (workstation to coolers).
Hours may be extended or irregular to include nights, weekends and holidays.
Pay Details:
Starting pay $28.90 - $ 31.25 per hour, depending on experience.
Great news! You will receive:
100% Company paid health and dental benefits (after wait period).
Opportunities for skills development and career progression.
Tuition reimbursement for educational and professional development.
Employee meals provided.
Access to free on-site gym facilities.
To Apply for this Position:
Email your resume with the position title in the subject line to hrlive@vancouverconventioncentre.com. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted.
Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.
Mar 15, 2024
FEATURED
SPONSORED
Full time
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. ‘2022 Forbes Best Employer for Diversity.’
Location : We are seeking an experienced Supervisor, Food and Beverage Service Operations (Full Time 30 hours per week) for our Vancouver Convention Centre operation.
Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.
Principal Function :
The Supervisor directs Banquet employees in ensuring a pleasant experience for Sodexo Live! guests who attend catered functions and other organized group affairs involving food and beverage service.
Take a leadership role in overseeing and training the service team for as few as ten or as many as hundreds of guests. Style of service may range from casual to formal, involving passed cocktails and hors d’oeuvres, buffets, or highly coordinated, multi-course meals in which each guest is served at the same time.
The Supervisor will actively participate in the preparation, set-up, service, break-down and cleanup of catered functions. Their highest priorities will be to support overall profitability and guest satisfaction by ensuring that the team provides exceptional customer service while maintaining Sodexo Live!’s standards for safety, cleanliness, and sanitation.
Essential Responsibilities :
Contribute to the efficient operation of the business unit by assisting, monitoring, and ensuring that tasks are completed by Banquet employees in an effective and efficient manner by supervising, coordinating and scheduling activities for staff who prepare and serve food.
Support F&B Operations by assisting in executing catered events and functions in accordance with Sodexo Live! standards, guest expectations and specifications as per orders and catering contracts. Be the primary point of contact for clients throughout the events.
Establish work schedules and procedures
Maintaining daily record of sales, waste, and communicate any repairs to equipment that may be required.
Implement, support and maintain standards for workplace safety at all times including train staff in job duties.
Maintain a clean and sanitary environment.
Supervise and ensure food service for regular and special dietary restrictions is available for designated guest and proper food handling standards are followed.
Leading and supporting employees in providing outstanding service to all guests and delegate tasks as required
Ensure that food and service meet quality control standards
May participate in the recruitment and selection of food service staff.
Ensure that employees are assigned meal breaks and that proper time and attendance procedures are followed to maintain labour cost objectives.
Ensure compliance with Provincial and local regulations and company policy, including responsible alcohol service, cash handling, food and employee safety.
Facilitating special guest requests and work diligently to resolve issues and address concerns so that no guest leaves unhappy.
Continuously observe surroundings and maintain awareness of all customer activities; Immediately report suspicious, violent, or inappropriate behaviour.
Qualifications/Skills :
Completion of secondary school or equivalent completion of a community college program in food service, hospitality manager, or related discipline.
Must be 19 years or older to serve alcohol.
Must have Provincial Certification for Responsible Alcohol Service.
A minimum of 2 years of previous Food and Beverage Supervisory/Management experience preferably in a large-scale hotel or high-quality convention centre.
Excellent ability to communicate effectively both verbally and in writing, with strong English fluency.
Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
Keen ability to connect easily with customers, clients and employees.
Proven ability to work effectively with all levels of employees and management; Ability to promote and participate in team environment concepts.
Must have unwavering and exceptional service delivery standards.
Self-starter who can work independently and multi-task on projects simultaneously.
Initiative in identifying and resolving problems timely and effectively.
Proficient computer skills in Microsoft programs and Banquet Event Order Software.
Scheduling flexibility to meet operational needs.
Food Safe Certification
Other Requirements :
Must be able to stand and exert fast-paced mobility for entire shift. Must be able to frequently lift and carry food and other items weighing up to 50 pounds and occasionally greater. Must be able to go from warm to cold climates (workstation to coolers).
Hours may be extended or irregular to include nights, weekends and holidays.
Pay Details:
Starting pay $28.90 - $ 31.25 per hour, depending on experience.
Great news! You will receive:
100% Company paid health and dental benefits (after wait period).
Opportunities for skills development and career progression.
Tuition reimbursement for educational and professional development.
Employee meals provided.
Access to free on-site gym facilities.
To Apply for this Position:
Email your resume with the position title in the subject line to hrlive@vancouverconventioncentre.com. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted.
Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.
Sodexo Live! at the Vancouver Convention Centre
1055 canada place
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. ‘2022 Forbes Best Employer for Diversity.’
Location : We are seeking an experienced Retail Operations Lead (Full Time 30 hours per week) for our Vancouver Convention Centre operation.
Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.
Principal Function :
The Retail Operations Lead is responsible for ensuring that guests receive an exceptional level of service by supporting the Supervisor, and Assistant Manager to oversee the retail operations at all points of sale. They will assign tasks and delegate responsibilities to Baristas and will monitor the sale of a variety of hand-crafted beverages, pre-made or fresh-to-order light snack items from Sodexo Live!’s Café and Retail Bistro menu. Their top priority will be to ensure that the highest levels of cleanliness and sanitation are maintained.
They are responsible for ensuring that responsible alcoholic beverage procedures are implemented throughout their assigned locations and for ensuring that Sodexo Live!’s standards for handling monetary transactions are consistently in place.
Essential Responsibilities :
Perform duties according to Sodexo Live! procedure for opening and closing Café and Retail Bistro outlets; Including assist Assistant Manager lead set up and tearing down the ‘pop-up’ style Retail F&B outlets.
Assist in the training of Baristas; Observe, model and coach all guest service standards
May participate in the recruitment and selection
Assist Assistant Manager to prepare and manage cash floats, audit employee cash outs and ensure employees are following correct cash handling procedures.
Be fully knowledgeable of Café and Retail Bistro menu items; Assist in educating Barista/Cashiers and serve as an information resource for any questions they may have.
Establish methods to meet work schedules
Ensure that employees are assigned meal breaks and that proper time and attendance procedures are followed.
Leading and supporting employees in providing outstanding service to all guests and delegate tasks as required.
Maintaining daily record of sales, waste, and communicate any repairs to equipment that may be required.
Monitor flow of service and maintain continuous communication inventory food service pars to the Assistant Manager.
Adhere to all Company recipes and measurements; Prepare top quality hot and cold beverages; Produce superior product presentation in a consistent manner.
Facilitating special guest requests and work diligently to resolve issues and address concerns so that no guest leaves unhappy.
Continuously observe surroundings and maintain awareness of all customer activities; Immediately report suspicious, violent or inappropriate behaviour
Implement, support and maintain standards for workplace safety at all times.
Maintain a clean and sanitary environment.
Contribute to goal of 100% customer satisfaction through personal commitment to teamwork and service.
Qualifications/Skills :
Required:
High school diploma or equivalent.
Serving it Right Certificate required and must be 19 years or older to serve alcohol.
6+ months of experience in a fast-paced food service facility.
Demonstrated ability to understand and effectively implement written and verbal instructions.
Proficient English communication skills in order to effectively interact verbally and listen attentively to co-workers and supervisors.
Ability to follow written and oral direction.
Ability to promote and participate in a team environment.
Ability to work independently and in a high stress, fast paced environment.
Preferred:
Previous Barista experience strongly preferred.
Strong coffee and tea knowledge and is a trained and experienced barista.
College education in Business or Hospitality would be considered an asset or a combination of education and related experience.
Working knowledge of liquor control.
Technology aptitude for working with POS (Clover).
Food Safe Certification.
Other Requirements :
Must be able to stand and exert fast-paced mobility for entire shift. Must be able to frequently lift and carry food and other items weighing up to 50 pounds and occasionally greater. Must be able to go from warm to cold climates (workstation to coolers).
Hours may be extended or irregular to include nights, weekends and holidays.
Pay Details:
Starting pay $21.75 per hour plus, depending on experience.
Great news! You will receive:
100% Company paid health and dental benefits (after wait period and qualifying hours).
Opportunities for skills development and career progression.
Tuition reimbursement for educational and professional development.
A fresh, clean uniform provided with every shift.
Employee meals provided.
Access to free on-site gym facilities.
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted.
Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.
Dec 20, 2023
FEATURED
SPONSORED
Full time
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. ‘2022 Forbes Best Employer for Diversity.’
Location : We are seeking an experienced Retail Operations Lead (Full Time 30 hours per week) for our Vancouver Convention Centre operation.
Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.
Principal Function :
The Retail Operations Lead is responsible for ensuring that guests receive an exceptional level of service by supporting the Supervisor, and Assistant Manager to oversee the retail operations at all points of sale. They will assign tasks and delegate responsibilities to Baristas and will monitor the sale of a variety of hand-crafted beverages, pre-made or fresh-to-order light snack items from Sodexo Live!’s Café and Retail Bistro menu. Their top priority will be to ensure that the highest levels of cleanliness and sanitation are maintained.
They are responsible for ensuring that responsible alcoholic beverage procedures are implemented throughout their assigned locations and for ensuring that Sodexo Live!’s standards for handling monetary transactions are consistently in place.
Essential Responsibilities :
Perform duties according to Sodexo Live! procedure for opening and closing Café and Retail Bistro outlets; Including assist Assistant Manager lead set up and tearing down the ‘pop-up’ style Retail F&B outlets.
Assist in the training of Baristas; Observe, model and coach all guest service standards
May participate in the recruitment and selection
Assist Assistant Manager to prepare and manage cash floats, audit employee cash outs and ensure employees are following correct cash handling procedures.
Be fully knowledgeable of Café and Retail Bistro menu items; Assist in educating Barista/Cashiers and serve as an information resource for any questions they may have.
Establish methods to meet work schedules
Ensure that employees are assigned meal breaks and that proper time and attendance procedures are followed.
Leading and supporting employees in providing outstanding service to all guests and delegate tasks as required.
Maintaining daily record of sales, waste, and communicate any repairs to equipment that may be required.
Monitor flow of service and maintain continuous communication inventory food service pars to the Assistant Manager.
Adhere to all Company recipes and measurements; Prepare top quality hot and cold beverages; Produce superior product presentation in a consistent manner.
Facilitating special guest requests and work diligently to resolve issues and address concerns so that no guest leaves unhappy.
Continuously observe surroundings and maintain awareness of all customer activities; Immediately report suspicious, violent or inappropriate behaviour
Implement, support and maintain standards for workplace safety at all times.
Maintain a clean and sanitary environment.
Contribute to goal of 100% customer satisfaction through personal commitment to teamwork and service.
Qualifications/Skills :
Required:
High school diploma or equivalent.
Serving it Right Certificate required and must be 19 years or older to serve alcohol.
6+ months of experience in a fast-paced food service facility.
Demonstrated ability to understand and effectively implement written and verbal instructions.
Proficient English communication skills in order to effectively interact verbally and listen attentively to co-workers and supervisors.
Ability to follow written and oral direction.
Ability to promote and participate in a team environment.
Ability to work independently and in a high stress, fast paced environment.
Preferred:
Previous Barista experience strongly preferred.
Strong coffee and tea knowledge and is a trained and experienced barista.
College education in Business or Hospitality would be considered an asset or a combination of education and related experience.
Working knowledge of liquor control.
Technology aptitude for working with POS (Clover).
Food Safe Certification.
Other Requirements :
Must be able to stand and exert fast-paced mobility for entire shift. Must be able to frequently lift and carry food and other items weighing up to 50 pounds and occasionally greater. Must be able to go from warm to cold climates (workstation to coolers).
Hours may be extended or irregular to include nights, weekends and holidays.
Pay Details:
Starting pay $21.75 per hour plus, depending on experience.
Great news! You will receive:
100% Company paid health and dental benefits (after wait period and qualifying hours).
Opportunities for skills development and career progression.
Tuition reimbursement for educational and professional development.
A fresh, clean uniform provided with every shift.
Employee meals provided.
Access to free on-site gym facilities.
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted.
Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.
Sodexo Live! at the Vancouver Convention Centre
1055 Canada Place
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. ‘2022 Forbes Best Employer for Diversity.’
Location : We are seeking an experienced Supervisor, Food and Beverage Service Operations (Full Time 30 hours per week) for our Vancouver Convention Centre operation.
Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.
Principal Function :
The Supervisor directs Banquet Servers in ensuring a pleasant experience for Sodexo Live! guests who attend catered functions and other organized group affairs involving food and beverage service.
Take a leadership role in overseeing and training the service team for as few as ten or as many as hundreds of guests. Style of service may range from casual to formal, involving passed cocktails and hors d’oeuvres, buffets, or highly coordinated, multi-course meals in which each guest is served at the same time.
The Supervisor will actively participate in the preparation, set-up, service, break-down and cleanup of catered functions. Their highest priorities will be to support overall profitability and guest satisfaction by ensuring that the team provides exceptional customer service while maintaining Sodexo Live!’s standards for safety, cleanliness, and sanitation.
Essential Responsibilities :
Contribute to the efficient operation of the business unit by assisting, monitoring, and ensuring that tasks are completed by Banquet employees in an effective and efficient manner by supervising, coordinating and scheduling activities for staff who prepare and serve food.
Support F&B Operations by assisting in executing catered events and functions in accordance with Sodexo Live! standards, guest expectations and specifications as per orders and catering contracts. Be the primary point of contact for clients throughout the events.
Establish work schedules and procedures
Maintaining daily record of sales, waste, and communicate any repairs to equipment that may be required.
Implement, support and maintain standards for workplace safety at all times including train staff in job duties.
Maintain a clean and sanitary environment.
Supervise and ensure food service for regular and special dietary restrictions is available for designated guest and proper food handling standards is followed.
Leading and supporting employees in providing outstanding service to all guests and delegate tasks as required
Ensure that food and service meet quality control standards
May participate in the recruitment and selection of food service staff.
Ensure that employees are assigned meal breaks and that proper time and attendance procedures are followed to maintain labour cost objectives.
Ensure compliance with Provincial and local regulations and company policy, including responsible alcohol service, cash handling, food and employee safety.
Facilitating special guest requests and work diligently to resolve issues and address concerns so that no guest leaves unhappy.
Continuously observe surroundings and maintain awareness of all customer activities; Immediately report suspicious, violent, or inappropriate behaviour.
Qualifications/Skills :
Completion of secondary school or equivalent completion of a community college program in food service, hospitality manager, or related discipline.
Must be 19 years or older to serve alcohol.
Must have Provincial Certification for Responsible Alcohol Service.
A minimum of 2 years of previous Food and Beverage Supervisory/Management experience preferably in a large-scale hotel or high-quality convention centre.
Excellent ability to communicate effectively both verbally and in writing, with strong English fluency.
Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
Keen ability to connect easily with customers, clients and employees.
Proven ability to work effectively with all levels of employees and management; Ability to promote and participate in team environment concepts.
Must have unwavering and exceptional service delivery standards.
Self-starter who can work independently and multi-task on projects simultaneously.
Initiative in identifying and resolving problems timely and effectively.
Proficient computer skills in Microsoft programs and Banquet Event Order Software.
Scheduling flexibility to meet operational needs.
Food Safe Certification
Other Requirements :
Must be able to stand and exert fast-paced mobility for entire shift. Must be able to frequently lift and carry food and other items weighing up to 50 pounds and occasionally greater. Must be able to go from warm to cold climates (workstation to coolers).
Hours may be extended or irregular to include nights, weekends and holidays.
Pay Details:
Starting pay $27.80 per hour plus, depending on experience.
Great news! You will receive:
100% Company paid health and dental benefits (after wait period).
Opportunities for skills development and career progression.
Tuition reimbursement for educational and professional development.
Employee meals provided.
Access to free on-site gym facilities.
To Apply for this Position:
Email your resume with the position title in the subject line to hrlive@vancouverconventioncentre.com . Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted.
Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.
Dec 06, 2023
FEATURED
SPONSORED
Full time
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. ‘2022 Forbes Best Employer for Diversity.’
Location : We are seeking an experienced Supervisor, Food and Beverage Service Operations (Full Time 30 hours per week) for our Vancouver Convention Centre operation.
Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.
Principal Function :
The Supervisor directs Banquet Servers in ensuring a pleasant experience for Sodexo Live! guests who attend catered functions and other organized group affairs involving food and beverage service.
Take a leadership role in overseeing and training the service team for as few as ten or as many as hundreds of guests. Style of service may range from casual to formal, involving passed cocktails and hors d’oeuvres, buffets, or highly coordinated, multi-course meals in which each guest is served at the same time.
The Supervisor will actively participate in the preparation, set-up, service, break-down and cleanup of catered functions. Their highest priorities will be to support overall profitability and guest satisfaction by ensuring that the team provides exceptional customer service while maintaining Sodexo Live!’s standards for safety, cleanliness, and sanitation.
Essential Responsibilities :
Contribute to the efficient operation of the business unit by assisting, monitoring, and ensuring that tasks are completed by Banquet employees in an effective and efficient manner by supervising, coordinating and scheduling activities for staff who prepare and serve food.
Support F&B Operations by assisting in executing catered events and functions in accordance with Sodexo Live! standards, guest expectations and specifications as per orders and catering contracts. Be the primary point of contact for clients throughout the events.
Establish work schedules and procedures
Maintaining daily record of sales, waste, and communicate any repairs to equipment that may be required.
Implement, support and maintain standards for workplace safety at all times including train staff in job duties.
Maintain a clean and sanitary environment.
Supervise and ensure food service for regular and special dietary restrictions is available for designated guest and proper food handling standards is followed.
Leading and supporting employees in providing outstanding service to all guests and delegate tasks as required
Ensure that food and service meet quality control standards
May participate in the recruitment and selection of food service staff.
Ensure that employees are assigned meal breaks and that proper time and attendance procedures are followed to maintain labour cost objectives.
Ensure compliance with Provincial and local regulations and company policy, including responsible alcohol service, cash handling, food and employee safety.
Facilitating special guest requests and work diligently to resolve issues and address concerns so that no guest leaves unhappy.
Continuously observe surroundings and maintain awareness of all customer activities; Immediately report suspicious, violent, or inappropriate behaviour.
Qualifications/Skills :
Completion of secondary school or equivalent completion of a community college program in food service, hospitality manager, or related discipline.
Must be 19 years or older to serve alcohol.
Must have Provincial Certification for Responsible Alcohol Service.
A minimum of 2 years of previous Food and Beverage Supervisory/Management experience preferably in a large-scale hotel or high-quality convention centre.
Excellent ability to communicate effectively both verbally and in writing, with strong English fluency.
Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
Keen ability to connect easily with customers, clients and employees.
Proven ability to work effectively with all levels of employees and management; Ability to promote and participate in team environment concepts.
Must have unwavering and exceptional service delivery standards.
Self-starter who can work independently and multi-task on projects simultaneously.
Initiative in identifying and resolving problems timely and effectively.
Proficient computer skills in Microsoft programs and Banquet Event Order Software.
Scheduling flexibility to meet operational needs.
Food Safe Certification
Other Requirements :
Must be able to stand and exert fast-paced mobility for entire shift. Must be able to frequently lift and carry food and other items weighing up to 50 pounds and occasionally greater. Must be able to go from warm to cold climates (workstation to coolers).
Hours may be extended or irregular to include nights, weekends and holidays.
Pay Details:
Starting pay $27.80 per hour plus, depending on experience.
Great news! You will receive:
100% Company paid health and dental benefits (after wait period).
Opportunities for skills development and career progression.
Tuition reimbursement for educational and professional development.
Employee meals provided.
Access to free on-site gym facilities.
To Apply for this Position:
Email your resume with the position title in the subject line to hrlive@vancouverconventioncentre.com . Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted.
Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.
The Front Desk Supervisor is responsible for supervising the Guest Services team including Guest Service Agents, and Night Auditors. A GSS provides leadership, direction, and guidance to the team, ensuring the guests receive the highest level of service.
Job Duties and Responsibilities:
Supervises, trains, and manages performance of front desk staff.
Ensures each guest is provided with the best possible experience, utilizing tools and techniques provided by the Guest Service Manager.
Remains calm and alert during emergencies, heavy workloads, and other complications.
Fields guests’ complaints and inquiries while developing and negotiating the most effective solutions.
Assists the GSM in verifying and confirming all incoming OTA and third- party reservations for accuracy, rate, payment structures and deposits as required.
Assists the GSM and GM in revenue yielding management meetings.
Perform the duties of a Guest Service Agent or Night Auditor as required.
Support and manage the signature training program for the department including reviewing calls, coaching team members, and performance managing when necessary.
Provide property site tours to potential guests with accurate knowledge of property details and services.
Ability to communicate efficiently between Guest Services Department and all other hotel departments to assure the highest level of Guest satisfaction.
Conduct performance reviews and performance management when required.
Complete daily checklists and clearly communicate through daily pass on with colleagues.
Prerequisites: The ideal candidate is a seasoned guest services professional with outstanding, supervisory or management skills and extensive firsthand experience. Available to work when needed, including weekends, holidays, and nights.
Education : A post secondary education in hotel management is an asset. Must have excellent verbal, written and computer system skills.
Experience: Must have a minimum of 3+ years of experience as a Supervisor. Must have previous experience as a Front Desk Agent or Night Auditor.
Salary $23.18 to $25.06 per hour, 30-40 hours per week.
Clique Hotels & Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Nov 22, 2023
FEATURED
SPONSORED
Full time
The Front Desk Supervisor is responsible for supervising the Guest Services team including Guest Service Agents, and Night Auditors. A GSS provides leadership, direction, and guidance to the team, ensuring the guests receive the highest level of service.
Job Duties and Responsibilities:
Supervises, trains, and manages performance of front desk staff.
Ensures each guest is provided with the best possible experience, utilizing tools and techniques provided by the Guest Service Manager.
Remains calm and alert during emergencies, heavy workloads, and other complications.
Fields guests’ complaints and inquiries while developing and negotiating the most effective solutions.
Assists the GSM in verifying and confirming all incoming OTA and third- party reservations for accuracy, rate, payment structures and deposits as required.
Assists the GSM and GM in revenue yielding management meetings.
Perform the duties of a Guest Service Agent or Night Auditor as required.
Support and manage the signature training program for the department including reviewing calls, coaching team members, and performance managing when necessary.
Provide property site tours to potential guests with accurate knowledge of property details and services.
Ability to communicate efficiently between Guest Services Department and all other hotel departments to assure the highest level of Guest satisfaction.
Conduct performance reviews and performance management when required.
Complete daily checklists and clearly communicate through daily pass on with colleagues.
Prerequisites: The ideal candidate is a seasoned guest services professional with outstanding, supervisory or management skills and extensive firsthand experience. Available to work when needed, including weekends, holidays, and nights.
Education : A post secondary education in hotel management is an asset. Must have excellent verbal, written and computer system skills.
Experience: Must have a minimum of 3+ years of experience as a Supervisor. Must have previous experience as a Front Desk Agent or Night Auditor.
Salary $23.18 to $25.06 per hour, 30-40 hours per week.
Clique Hotels & Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
The Guest Services Supervisor is responsible for supervising the Guest Services team including Guest Service Agents, and Night Auditors. A GSS provides leadership, direction, and guidance to the team, ensuring the guests receive the highest level of service.
Job Duties and Responsibilities:
Supervises, trains, and manages performance of front desk staff.
Ensures each guest is provided with the best possible experience, utilizing tools and techniques provided by the Guest Service Manager.
Remains calm and alert during emergencies, heavy workloads, and other complications.
Fields guests’ complaints and inquiries while developing and negotiating the most effective solutions.
Assists the GSM in verifying and confirming all incoming OTA and third- party reservations for accuracy, rate, payment structures and deposits as required.
Assists the GSM and GM in revenue yielding management meetings.
Perform the duties of a Guest Service Agent or Night Auditor as required.
Support and manage the signature training program for the department including reviewing calls, coaching team members, and performance managing when necessary.
Provide property site tours to potential guests with accurate knowledge of property details and services.
Ability to communicate efficiently between Guest Services Department and all other hotel departments to assure the highest level of Guest satisfaction.
Conduct performance reviews and performance management when required.
Complete daily check lists and clearly communicate through daily pass on with colleagues.
Prerequisites:
The ideal candidate is a seasoned guest services professional with outstanding, supervisory or management skills and extensive firsthand experience. Available to work when needed, including weekends, holidays, and nights.
Education:
A post secondary education in hotel management is an asset. Must have excellent verbal, written and computer system skills.
Experience:
Must have a minimum of 3+ years of experience as a Supervisor.
Previous experience as a front desk agent and or night audit required.
Clique Hotels & Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Salary $23.18 to $25.06 per hour, 30-40 hours per week.
Aug 18, 2023
FEATURED
SPONSORED
Full time
The Guest Services Supervisor is responsible for supervising the Guest Services team including Guest Service Agents, and Night Auditors. A GSS provides leadership, direction, and guidance to the team, ensuring the guests receive the highest level of service.
Job Duties and Responsibilities:
Supervises, trains, and manages performance of front desk staff.
Ensures each guest is provided with the best possible experience, utilizing tools and techniques provided by the Guest Service Manager.
Remains calm and alert during emergencies, heavy workloads, and other complications.
Fields guests’ complaints and inquiries while developing and negotiating the most effective solutions.
Assists the GSM in verifying and confirming all incoming OTA and third- party reservations for accuracy, rate, payment structures and deposits as required.
Assists the GSM and GM in revenue yielding management meetings.
Perform the duties of a Guest Service Agent or Night Auditor as required.
Support and manage the signature training program for the department including reviewing calls, coaching team members, and performance managing when necessary.
Provide property site tours to potential guests with accurate knowledge of property details and services.
Ability to communicate efficiently between Guest Services Department and all other hotel departments to assure the highest level of Guest satisfaction.
Conduct performance reviews and performance management when required.
Complete daily check lists and clearly communicate through daily pass on with colleagues.
Prerequisites:
The ideal candidate is a seasoned guest services professional with outstanding, supervisory or management skills and extensive firsthand experience. Available to work when needed, including weekends, holidays, and nights.
Education:
A post secondary education in hotel management is an asset. Must have excellent verbal, written and computer system skills.
Experience:
Must have a minimum of 3+ years of experience as a Supervisor.
Previous experience as a front desk agent and or night audit required.
Clique Hotels & Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Salary $23.18 to $25.06 per hour, 30-40 hours per week.
Location: Burlington, ON L7R 0G3
Salary: $75,000.00 / year
Vacancies: 1 vacancy
Employment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Indigenous people, Newcomers to Canada, Seniors
Terms of employment: Permanent employment, Full time40 hours / week
Start date: As soon as possible
Employment conditions: Overtime, Early morning, Morning, Day, Evening, Shift, Night
Job requirements
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Experience
1 year to less than 2 years
Personal suitability
Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Initiative, Interpersonal awareness, Judgement, Organized, Reliability, Team player
Tasks
Establish and implement operational procedures for housekeeping department
Plan and co-ordinate activities of housekeeping supervisors and crews
Co-ordinate inspection of assigned areas
Supervise staff
Ensure that safety standards and departmental policies are met
Maintain financial records
Maintain inventory of supplies, equipment and uniforms
Supervise in-house laundry services
Co-ordinate in-house laundry services
Schedule and assign duties of housekeeping staff
Co-ordinate dry cleaning and valet services
Ensure that local health and sanitation regulations are carried out
Ensure hospital infection control
Respond to complaints of guests
Supervision
More than 20 people, Staff in various areas of responsibility
Work conditions and physical capabilities
Fast-paced environment, Tight deadlines, Attention to detail, Combination of sitting, standing, walking, Large workload
How to apply
By email
hr@pearlehospitality.ca
Oct 06, 2022
FEATURED
SPONSORED
Full time
Location: Burlington, ON L7R 0G3
Salary: $75,000.00 / year
Vacancies: 1 vacancy
Employment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Indigenous people, Newcomers to Canada, Seniors
Terms of employment: Permanent employment, Full time40 hours / week
Start date: As soon as possible
Employment conditions: Overtime, Early morning, Morning, Day, Evening, Shift, Night
Job requirements
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Experience
1 year to less than 2 years
Personal suitability
Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Initiative, Interpersonal awareness, Judgement, Organized, Reliability, Team player
Tasks
Establish and implement operational procedures for housekeeping department
Plan and co-ordinate activities of housekeeping supervisors and crews
Co-ordinate inspection of assigned areas
Supervise staff
Ensure that safety standards and departmental policies are met
Maintain financial records
Maintain inventory of supplies, equipment and uniforms
Supervise in-house laundry services
Co-ordinate in-house laundry services
Schedule and assign duties of housekeeping staff
Co-ordinate dry cleaning and valet services
Ensure that local health and sanitation regulations are carried out
Ensure hospital infection control
Respond to complaints of guests
Supervision
More than 20 people, Staff in various areas of responsibility
Work conditions and physical capabilities
Fast-paced environment, Tight deadlines, Attention to detail, Combination of sitting, standing, walking, Large workload
How to apply
By email
hr@pearlehospitality.ca
As a FORTUNE Best Place to Work 20 years in a row – you can’t go wrong! We are recruiting for an upcoming training class:
Class Start Date: Nov. 14, 2022 Training Class Schedule: This class will be held from Nov. 14 - Dec. 9, 2022 Anticipated Shift After Completion of Training: 430pm, - 100am with at least one weekend shift (no summer positions available).
Compensation includes paid training, competitive salary, incentives, and shift differentials where applicable. We also offer a competitive benefit package including medical, dental, vision, pension plan, TRAVEL DISCOUNTS and more.
Eligible candidates would be required to live in the following municipalities: Lambton, Chatham-Kent, Essex, Middlesex, Elgin, Norfolk, Oxford, Perth, Huron or Bruce counties.
If this training class schedule or shift is not a great match for you, stay in touch with us as we frequently recruit for additional classes. Share your contact information with us here: https://stayintouch.marriott.com/.
JOB SUMMARY
Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company. Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels including voice, email, and chat. Responsibilities include processing reservation requests and support of basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management. Provide customer support through assistance and guidance in issue resolution, and an open communication with Marriott properties, related company contacts, and third parties.
Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: CEC Sarnia takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
Oct 05, 2022
FEATURED
SPONSORED
Full time
As a FORTUNE Best Place to Work 20 years in a row – you can’t go wrong! We are recruiting for an upcoming training class:
Class Start Date: Nov. 14, 2022 Training Class Schedule: This class will be held from Nov. 14 - Dec. 9, 2022 Anticipated Shift After Completion of Training: 430pm, - 100am with at least one weekend shift (no summer positions available).
Compensation includes paid training, competitive salary, incentives, and shift differentials where applicable. We also offer a competitive benefit package including medical, dental, vision, pension plan, TRAVEL DISCOUNTS and more.
Eligible candidates would be required to live in the following municipalities: Lambton, Chatham-Kent, Essex, Middlesex, Elgin, Norfolk, Oxford, Perth, Huron or Bruce counties.
If this training class schedule or shift is not a great match for you, stay in touch with us as we frequently recruit for additional classes. Share your contact information with us here: https://stayintouch.marriott.com/.
JOB SUMMARY
Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company. Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels including voice, email, and chat. Responsibilities include processing reservation requests and support of basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management. Provide customer support through assistance and guidance in issue resolution, and an open communication with Marriott properties, related company contacts, and third parties.
Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: CEC Sarnia takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
Marriott International Inc
601 Spadina Crescent East, Saskatoon, SK, Canada
Process all reservation requests
Changes and cancellations received by phone, fax, or mail
Identify guest reservation needs
Determine appropriate room type and verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Communicate information regarding designated VIP reservations
Input and access data in reservation system
Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department
Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups
Set-up proper billing accounts according to Accounting policies
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Delta Hotels Bessborough takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.
Aug 23, 2022
FEATURED
SPONSORED
Full time
Process all reservation requests
Changes and cancellations received by phone, fax, or mail
Identify guest reservation needs
Determine appropriate room type and verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Communicate information regarding designated VIP reservations
Input and access data in reservation system
Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department
Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups
Set-up proper billing accounts according to Accounting policies
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Delta Hotels Bessborough takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.
Marriott International Inc
601 Spadina Crescent East, Saskatoon, SK, Canada
Process all reservation requests
Changes and cancellations received by phone, fax, or mail
Identify guest reservation needs
Determine appropriate room type and verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Communicate information regarding designated VIP reservations
Input and access data in reservation system
Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department
Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups
Set-up proper billing accounts according to Accounting policies
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Delta Hotels Bessborough takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.
Aug 23, 2022
FEATURED
SPONSORED
Full time
Process all reservation requests
Changes and cancellations received by phone, fax, or mail
Identify guest reservation needs
Determine appropriate room type and verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Communicate information regarding designated VIP reservations
Input and access data in reservation system
Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department
Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups
Set-up proper billing accounts according to Accounting policies
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Delta Hotels Bessborough takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.
2554597 East Side Mario’s Bowmanville
Bowmanville, ON, Canada
Company operating name: 2554597 East Side Mario’s Bowmanville
Company business address: 101 Clarington Blvd, Bowmanville, ON L1C 4Z3
Title of the position: Restaurant Supervisor (NOC 6311)
Job duties:
Responsible for overseeing the dining room,
Supervise food and beverage service and quality of the experience for guests, supervises the duties of all staff assigned to floor,
Perform and supervise the staff’s compliance with consistent safe and sanitary food and beverage handling and serving.
Monitor and control maintenance/sanitation of the restaurant and equipment, enforces and adheres to all company alcohol service policies and procedures
Supervise, and schedule they activities for staff.
Train staff in their job duties.
Terms of employment: Permanent and full-time (2 positions)
The language of work: English
Wage: CAD 16 - 20 per hour for 35 hours per week
Benefits package being offered: None
Location or locations of work: Bowmanville, ON
Contact information to apply for the job: esm8674@recipeunlimited.com
Skills requirements:
Excellent customer service
Ability to work in a fast-paced environment
Leadership skills,
Problem-solving and multi-tasking skills,
Excellent written and verbal communication skills
Smart certificate
Required education:
Completion of secondary school is preferred but required.
Completion of a community college program in food service administration, hotel and restaurant management or related discipline or several years of experience in food preparation or service are required.
Required work experience: Minimum of 1 year experience working in a restaurant/hospitality management industry
Jul 26, 2022
FEATURED
SPONSORED
Full time
Company operating name: 2554597 East Side Mario’s Bowmanville
Company business address: 101 Clarington Blvd, Bowmanville, ON L1C 4Z3
Title of the position: Restaurant Supervisor (NOC 6311)
Job duties:
Responsible for overseeing the dining room,
Supervise food and beverage service and quality of the experience for guests, supervises the duties of all staff assigned to floor,
Perform and supervise the staff’s compliance with consistent safe and sanitary food and beverage handling and serving.
Monitor and control maintenance/sanitation of the restaurant and equipment, enforces and adheres to all company alcohol service policies and procedures
Supervise, and schedule they activities for staff.
Train staff in their job duties.
Terms of employment: Permanent and full-time (2 positions)
The language of work: English
Wage: CAD 16 - 20 per hour for 35 hours per week
Benefits package being offered: None
Location or locations of work: Bowmanville, ON
Contact information to apply for the job: esm8674@recipeunlimited.com
Skills requirements:
Excellent customer service
Ability to work in a fast-paced environment
Leadership skills,
Problem-solving and multi-tasking skills,
Excellent written and verbal communication skills
Smart certificate
Required education:
Completion of secondary school is preferred but required.
Completion of a community college program in food service administration, hotel and restaurant management or related discipline or several years of experience in food preparation or service are required.
Required work experience: Minimum of 1 year experience working in a restaurant/hospitality management industry
At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests and commercial tenants across Canada.
We are looking for a Maintenance Technician to join our Residential team in Iqaluit, NU. Reporting to the Maintenance Supervisor, you will be critical to our delivery of world class customer service in our buildings that depict pride of ownership and respect for our residents.
Responsibilities:
Ensuring safety, complying with Northview's Health and Safety requirements
Drywall repairs, painting preparation and painting, minor electrical and plumbing repairs
Minor plumbing repairs such as plunging toilets, bathtubs, and sinks. Replacement of faucet cartridges, bleeding air in radiators, restarting the boilers and replacing tank lever
Minor renovation of kitchen cabinets, doors, cupboards and windows
Repair and replacement of locks
Minor electrical repairs including replacing and repairing electrical locks and checking all security systems
Repair and maintain stoves and refrigerators
Assisting with and/or performing suite renovations and other minor upgrades
Moving equipment, materials, and supplies
Responding, troubleshooting and prioritizing work orders and handling emergency situations in a timely manner
Removal of snow off walkways and common areas, as needed
Delivery of notices to building residents & posting of notices in common areas where applicable
Conduct building inspections
Maintain tools and equipment
Work as part of an on-call rotation team responding to work orders and emergencies (defined by Northview after hour emergency protocol)
Assist in the implementation of preventative maintenance programs
Resident services and assistance as required and maintaining good resident relations
Qualifications:
Three years' experience in building maintenance
Able to provide a criminal record check that is free of relevant convictions
If using a company vehicle, provide annual drivers abstract and proof of a valid driver's license
Able to lift up to 50 lbs, work with and climb stairs with equipment and supplies.
Benefits
Competitive pay
Extended health care including medical, dental and vision coverage
Life insurance, drug coverage and wellness programs
Discounts on rent at Northview properties
Vacation travel subsidization for northern employees
About Northview
Northview is a leading property management company operating in six provinces and two territories. We manage over 11,000 multi-residential units, 1.1 million sq. ft. of commercial space, three hotels and 200 executive suites. We are proud to live, work, and play in the neighborhoods we serve.
As a condition of employment, all Northview employees are expected to demonstrate that they are fully vaccinated against COVID-19 or can provide reason for exemption based on a protected ground under applicable human rights legislation. The successful candidate will be required to demonstrate their vaccinated status or reason for exemption before they start work with Northview. Northview will review and consider requests for exemption and will accommodate where required. Personal preference is not sufficient grounds for an exemption.
If your background matches the qualifications listed above and you are looking for an opportunity to make a difference in the communities we serve, please submit your resume in confidence to www.rentnorthview.com/about/careers. Please note, only those candidates chosen to continue through the selection process will be contacted. Northview welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require a specific accommodation, please contact the Northview HR Team.
Job Types: Full-time, Permanent
Salary: From $30.00 per hour
Additional pay:
Overtime pay
Benefits:
Casual dress
Commuter benefits
Dental care
Employee assistance program
Extended health care
Housing allowance
On-site parking
Paid time off
Vision care
Flexible language requirement:
French not required
Schedule:
8 hour shift
Jun 28, 2022
FEATURED
SPONSORED
Full time
At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests and commercial tenants across Canada.
We are looking for a Maintenance Technician to join our Residential team in Iqaluit, NU. Reporting to the Maintenance Supervisor, you will be critical to our delivery of world class customer service in our buildings that depict pride of ownership and respect for our residents.
Responsibilities:
Ensuring safety, complying with Northview's Health and Safety requirements
Drywall repairs, painting preparation and painting, minor electrical and plumbing repairs
Minor plumbing repairs such as plunging toilets, bathtubs, and sinks. Replacement of faucet cartridges, bleeding air in radiators, restarting the boilers and replacing tank lever
Minor renovation of kitchen cabinets, doors, cupboards and windows
Repair and replacement of locks
Minor electrical repairs including replacing and repairing electrical locks and checking all security systems
Repair and maintain stoves and refrigerators
Assisting with and/or performing suite renovations and other minor upgrades
Moving equipment, materials, and supplies
Responding, troubleshooting and prioritizing work orders and handling emergency situations in a timely manner
Removal of snow off walkways and common areas, as needed
Delivery of notices to building residents & posting of notices in common areas where applicable
Conduct building inspections
Maintain tools and equipment
Work as part of an on-call rotation team responding to work orders and emergencies (defined by Northview after hour emergency protocol)
Assist in the implementation of preventative maintenance programs
Resident services and assistance as required and maintaining good resident relations
Qualifications:
Three years' experience in building maintenance
Able to provide a criminal record check that is free of relevant convictions
If using a company vehicle, provide annual drivers abstract and proof of a valid driver's license
Able to lift up to 50 lbs, work with and climb stairs with equipment and supplies.
Benefits
Competitive pay
Extended health care including medical, dental and vision coverage
Life insurance, drug coverage and wellness programs
Discounts on rent at Northview properties
Vacation travel subsidization for northern employees
About Northview
Northview is a leading property management company operating in six provinces and two territories. We manage over 11,000 multi-residential units, 1.1 million sq. ft. of commercial space, three hotels and 200 executive suites. We are proud to live, work, and play in the neighborhoods we serve.
As a condition of employment, all Northview employees are expected to demonstrate that they are fully vaccinated against COVID-19 or can provide reason for exemption based on a protected ground under applicable human rights legislation. The successful candidate will be required to demonstrate their vaccinated status or reason for exemption before they start work with Northview. Northview will review and consider requests for exemption and will accommodate where required. Personal preference is not sufficient grounds for an exemption.
If your background matches the qualifications listed above and you are looking for an opportunity to make a difference in the communities we serve, please submit your resume in confidence to www.rentnorthview.com/about/careers. Please note, only those candidates chosen to continue through the selection process will be contacted. Northview welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require a specific accommodation, please contact the Northview HR Team.
Job Types: Full-time, Permanent
Salary: From $30.00 per hour
Additional pay:
Overtime pay
Benefits:
Casual dress
Commuter benefits
Dental care
Employee assistance program
Extended health care
Housing allowance
On-site parking
Paid time off
Vision care
Flexible language requirement:
French not required
Schedule:
8 hour shift
Rodd Crowbush Golf and Beach Resort is seeking a Conference Services Coordinator to join their team.
Immediate Supervisor: Conference Services Manager
Job Description:
This position acts as support and liaison between the Conference Services Department and the guests to ensure that client needs are met or exceeded at all times. Consistently represent a “can do” attitude. Provides clerical/secretarial and administrative support for the Conference Services Department and its managers. To include by not limited to: typing, computer input, filing, answering telephones, printing reports, copying, creating and distributing BEOS and resumes, merging contracts, reporting, assisting with in-house events, and overall communication for the department to the rest of the resort team.
Job Requirements:
Previous customer service experience
Good organizational skills
Previous experience working in an office considered an asset
Good computer skills, knowledge of word and excel and ability to pick up new programs easily
banquet food service experience
Good problem solving skills
Ability to assist banquet functions as required
Ability to work early morning, late evenings as required.
Job Types: Full-time, Seasonal
Salary: $17.00-$19.00 per hour
Additional pay:
Tips
Benefits:
Company events
Discounted or free food
On-site gym
On-site parking
Schedule:
8 hour shift
Day shift
Experience:
Banquet Serving: 1 year (preferred)
Office administrative: 1 year (preferred)
Shift availability:
Day Shift (required)
Jun 28, 2022
FEATURED
SPONSORED
Full time
Rodd Crowbush Golf and Beach Resort is seeking a Conference Services Coordinator to join their team.
Immediate Supervisor: Conference Services Manager
Job Description:
This position acts as support and liaison between the Conference Services Department and the guests to ensure that client needs are met or exceeded at all times. Consistently represent a “can do” attitude. Provides clerical/secretarial and administrative support for the Conference Services Department and its managers. To include by not limited to: typing, computer input, filing, answering telephones, printing reports, copying, creating and distributing BEOS and resumes, merging contracts, reporting, assisting with in-house events, and overall communication for the department to the rest of the resort team.
Job Requirements:
Previous customer service experience
Good organizational skills
Previous experience working in an office considered an asset
Good computer skills, knowledge of word and excel and ability to pick up new programs easily
banquet food service experience
Good problem solving skills
Ability to assist banquet functions as required
Ability to work early morning, late evenings as required.
Job Types: Full-time, Seasonal
Salary: $17.00-$19.00 per hour
Additional pay:
Tips
Benefits:
Company events
Discounted or free food
On-site gym
On-site parking
Schedule:
8 hour shift
Day shift
Experience:
Banquet Serving: 1 year (preferred)
Office administrative: 1 year (preferred)
Shift availability:
Day Shift (required)
Overview: The primary functions of this position are to provide administrative support for the general operation of the School of Architecture, and administrative services to faculty, staff and Director. This position reports to the Administrative Officer.Responsibilities: Administration
As first point of contact, responds promptly and professionally to in-person, email and telephone inquiries; direct inquiries to appropriate people/departments
Maintains up to date listing of contacts and term contact lists for Architecture
Reports and tracks all building maintenance issues to Plant Operations and arranges for building repairs and maintenance as necessary
Liaises with the Security site supervisor and keeps them informed of events and School closures etc.
Purchases and maintains office supply inventory using department purchasing card; responsible for allocating the expenses at the end of the monthly financial cycle
Distributes daily mail to faculty, staff and students and prepares shipping documents as required
Completes key permit forms and maintain records of key permits issued
Reviews monthly Taxi logs, reporting any anomalies and required follow up before submitting to Police Services
Procures School parking passes each term and maintain sign-out records
Responsible for departmental petty cash up to $200 and expenses meet with compliance policies
Supports the Joint Health and Safety Committee by scheduling meetings and minute-taking
Supports the Administrative Officer and Financial Officer on administrative projects and financial tasks as required
Event Planning
Works with teaching Faculty to plan and book academic student field trips, book all venues, accommodations and transportation, assembles invoices and provides to Financial Officer for payment and coordinates with FO to set field trip fees for set up in e-commerce sit
Oversees the coordination and logistics of annual Lecture Series. Maintains databases and manages external mailings and marketing efforts for annual lecture series
Responsible for booking and organizing all travel for external lecturers
Responsible for budgeting and tracking expenditures for the annual lecture series and processes all honorariums for guest lecturers
Responsible for planning and coordinating Design at Riverside Gallery events including the annual student MasterWorks and Project Review events
Oversees the budgeting for the annual Gallery exhibition events and tracking expenditures
Assists the Undergraduate Program Coordinator with Undergraduate events including admissions week, Open Houses, OUF, You at Waterloo Day, Paths to Practice and co-op related events
Supports the Graduate Program and Research Coordinator with graduate recruitment initiatives, thesis review days and student symposiums
Supports all School events such as Convocation, Awards Banquet, Orientation Day tasks include booking space, ordering catering, communicating events to Architecture community etc.
Assists the Advancement Manager as required with Alumni outreach and School events
Academic Support
Responsible for the collection of all course outlines, assignment and quizzes and maintaining electronic course files for accreditation
Responsible for course evaluation set up in Evaluate each term and communicating the schedule and reminders to teaching faculty about the process
Assist faculty with course administration including printing of exams, classroom scheduling and collection of student work for accreditation database
Collects honorarium information for guest reviewers and support Financial Officer with inputting into Workday
Supports the Teaching Assistantship application and hiring process.
Administrative support for the Director
Provides administrative support to the Director, on annual administrative tasks such as merit review and tenure and promotion documentation. Must be able to handle activities of the department in a professional manner and ensure confidentiality
Provides administrative support for SACA and faculty search process.
Prepares contracts for sessional faculty on a term-by-term basis.
Works with the Director to schedule regular on-going Faculty meetings, attend meetings and prepare minutes ensuring accuracy and completeness of information
Supports the Director with meeting bookings, preparing expense claims and other duties as required
Prepares communications for dissemination on behalf of the Director and monitors Director email
Completes other duties and special projects as assigned by the Administrative Officer and/or Director
Qualifications:
Undergraduate Degree or equivalent combination of education and experience
1-3 years of administrative/clerical experience and/or front-line reception/customer service
Experience within an academic environment required and experience working on a Satellite campus an asset
Excellent interpersonal skills to effectively communicate and support students, faculty, staff and external stakeholders
Demonstrated ability to work independently and as a team member in a fast-paced and varied work environment with many interruptions
Must possess high level of diplomacy and judgement in dealing with daily tasks
Ability to manage multiple priorities and demands with a high level of accuracy and detail
Excellent communication skills (writing, verbal)
Strong working knowledge of Microsoft Word suite of programs – word, excel, power point
Working knowledge of University of Waterloo policies and procedures especially as they relate to Undergraduate and Graduate academic programs an asset
Knowledge of Quest, Teams, Learn, Workday considered an asset
Vaccination Requirement Statement: Effective May 1, 2022, the University suspended its Vaccination Requirement. Prior to May 1, pursuant to this Requirement, all University employees were required to submit proof of full vaccination against COVID-19 (subject to the University’s obligations under the Human Rights Code to accommodate employees who were unable to receive a vaccination). The University’s Vaccination Requirement website can be found here: https://uwaterloo.ca/coronavirus/return/vaccination-requirement. The pandemic is ongoing and public health advice continues to evolve. Accordingly, the University reserves the absolute right to reinstate the Vaccination Requirement on short notice, and upon such reinstatement you will be required to comply. You shall also be required to comply with any new health and safety policies/requirements implemented by the University from time to time, including new policies/requirements related to mandatory employee vaccination. As the University may need to reinstate the Requirement on short notice, it will continue to collect and maintain up-to-date information on employee vaccination status. Please submit your Covid-19 vaccine status (QR code) to: https://checkin.uwaterloo.ca/ Failure to comply with the Vaccination Requirement if it is reinstated, including failure to comply with any future amendments to the Vaccination Requirement, or failure to comply with new health and safety policies/requirements implemented by the University, including those related to new mandatory employee vaccination, shall result in discipline up to and including termination of employment. The requirement to be vaccinated, if reinstated, will be subject to the duty to accommodate pursuant to the Human Rights Code. If you are unable to be vaccinated for reasons related to a ground protected under the Human Rights Code, you may submit a written request for accommodation with an explanation of the reasons and/or any supporting documentation. If you request accommodation, the University may follow up with you for further information if necessary.Equity Statement: The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935 .
Jun 24, 2022
FEATURED
SPONSORED
Full time
Overview: The primary functions of this position are to provide administrative support for the general operation of the School of Architecture, and administrative services to faculty, staff and Director. This position reports to the Administrative Officer.Responsibilities: Administration
As first point of contact, responds promptly and professionally to in-person, email and telephone inquiries; direct inquiries to appropriate people/departments
Maintains up to date listing of contacts and term contact lists for Architecture
Reports and tracks all building maintenance issues to Plant Operations and arranges for building repairs and maintenance as necessary
Liaises with the Security site supervisor and keeps them informed of events and School closures etc.
Purchases and maintains office supply inventory using department purchasing card; responsible for allocating the expenses at the end of the monthly financial cycle
Distributes daily mail to faculty, staff and students and prepares shipping documents as required
Completes key permit forms and maintain records of key permits issued
Reviews monthly Taxi logs, reporting any anomalies and required follow up before submitting to Police Services
Procures School parking passes each term and maintain sign-out records
Responsible for departmental petty cash up to $200 and expenses meet with compliance policies
Supports the Joint Health and Safety Committee by scheduling meetings and minute-taking
Supports the Administrative Officer and Financial Officer on administrative projects and financial tasks as required
Event Planning
Works with teaching Faculty to plan and book academic student field trips, book all venues, accommodations and transportation, assembles invoices and provides to Financial Officer for payment and coordinates with FO to set field trip fees for set up in e-commerce sit
Oversees the coordination and logistics of annual Lecture Series. Maintains databases and manages external mailings and marketing efforts for annual lecture series
Responsible for booking and organizing all travel for external lecturers
Responsible for budgeting and tracking expenditures for the annual lecture series and processes all honorariums for guest lecturers
Responsible for planning and coordinating Design at Riverside Gallery events including the annual student MasterWorks and Project Review events
Oversees the budgeting for the annual Gallery exhibition events and tracking expenditures
Assists the Undergraduate Program Coordinator with Undergraduate events including admissions week, Open Houses, OUF, You at Waterloo Day, Paths to Practice and co-op related events
Supports the Graduate Program and Research Coordinator with graduate recruitment initiatives, thesis review days and student symposiums
Supports all School events such as Convocation, Awards Banquet, Orientation Day tasks include booking space, ordering catering, communicating events to Architecture community etc.
Assists the Advancement Manager as required with Alumni outreach and School events
Academic Support
Responsible for the collection of all course outlines, assignment and quizzes and maintaining electronic course files for accreditation
Responsible for course evaluation set up in Evaluate each term and communicating the schedule and reminders to teaching faculty about the process
Assist faculty with course administration including printing of exams, classroom scheduling and collection of student work for accreditation database
Collects honorarium information for guest reviewers and support Financial Officer with inputting into Workday
Supports the Teaching Assistantship application and hiring process.
Administrative support for the Director
Provides administrative support to the Director, on annual administrative tasks such as merit review and tenure and promotion documentation. Must be able to handle activities of the department in a professional manner and ensure confidentiality
Provides administrative support for SACA and faculty search process.
Prepares contracts for sessional faculty on a term-by-term basis.
Works with the Director to schedule regular on-going Faculty meetings, attend meetings and prepare minutes ensuring accuracy and completeness of information
Supports the Director with meeting bookings, preparing expense claims and other duties as required
Prepares communications for dissemination on behalf of the Director and monitors Director email
Completes other duties and special projects as assigned by the Administrative Officer and/or Director
Qualifications:
Undergraduate Degree or equivalent combination of education and experience
1-3 years of administrative/clerical experience and/or front-line reception/customer service
Experience within an academic environment required and experience working on a Satellite campus an asset
Excellent interpersonal skills to effectively communicate and support students, faculty, staff and external stakeholders
Demonstrated ability to work independently and as a team member in a fast-paced and varied work environment with many interruptions
Must possess high level of diplomacy and judgement in dealing with daily tasks
Ability to manage multiple priorities and demands with a high level of accuracy and detail
Excellent communication skills (writing, verbal)
Strong working knowledge of Microsoft Word suite of programs – word, excel, power point
Working knowledge of University of Waterloo policies and procedures especially as they relate to Undergraduate and Graduate academic programs an asset
Knowledge of Quest, Teams, Learn, Workday considered an asset
Vaccination Requirement Statement: Effective May 1, 2022, the University suspended its Vaccination Requirement. Prior to May 1, pursuant to this Requirement, all University employees were required to submit proof of full vaccination against COVID-19 (subject to the University’s obligations under the Human Rights Code to accommodate employees who were unable to receive a vaccination). The University’s Vaccination Requirement website can be found here: https://uwaterloo.ca/coronavirus/return/vaccination-requirement. The pandemic is ongoing and public health advice continues to evolve. Accordingly, the University reserves the absolute right to reinstate the Vaccination Requirement on short notice, and upon such reinstatement you will be required to comply. You shall also be required to comply with any new health and safety policies/requirements implemented by the University from time to time, including new policies/requirements related to mandatory employee vaccination. As the University may need to reinstate the Requirement on short notice, it will continue to collect and maintain up-to-date information on employee vaccination status. Please submit your Covid-19 vaccine status (QR code) to: https://checkin.uwaterloo.ca/ Failure to comply with the Vaccination Requirement if it is reinstated, including failure to comply with any future amendments to the Vaccination Requirement, or failure to comply with new health and safety policies/requirements implemented by the University, including those related to new mandatory employee vaccination, shall result in discipline up to and including termination of employment. The requirement to be vaccinated, if reinstated, will be subject to the duty to accommodate pursuant to the Human Rights Code. If you are unable to be vaccinated for reasons related to a ground protected under the Human Rights Code, you may submit a written request for accommodation with an explanation of the reasons and/or any supporting documentation. If you request accommodation, the University may follow up with you for further information if necessary.Equity Statement: The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935 .
About us
Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 15 full and limited service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels started its’ business in Yellowknife in 2000 and has had over 32 hotels and operate 6 different brands in the last 21 years of business, making us one of the larger independent hotel chains in Western Canada. We have almost 2300 guest rooms and over 100,000 square feet of meeting space. We are also an award-winning hotel chain with awards like Employer of Choice and a few locations are COR certified. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family.
The Destination
The Northwest Territories is so many things. It's the start of a journey. An attitude. A destination like no other. It is a place from the pages of history. A place that still lives free and wild. Big and big-hearted. Full of adventure and discovery. And more accessible than you think. It is endless waters and unmatched landscapes. The Northwest Territories is the last corner of North America to be tamed – home to the biggest and deepest lakes, the highest waterfalls, the fabled Northwest Passage, the forbidding Barrenlands and so much more. The Northwest Territories is the best place on Earth to witness the cavorting Aurora and the midnight sun. In summer, it's downright toasty. In winter, it is a new experience, with sundogs, moonbows, trees frosted in glitter, and roads made out of ice.
It is an immense land here for you to explore. It is waiting for you.
Nova Perks:
In addition to competitive wages we offer:
Paid airfare to Yellowknife from anywhere in Canada
Subsidized accommodation
Meal program
Staff rates at any of our locations throughout NWT, Saskatchewan and Alberta.
Friends & Family Rates at any of our locations
Extended Health Benefits for full time employees
Employee Discounts at the F&B Outlets
PRIMARY FUNCTIONS
The Guest Service Agent is responsible for ensuring the satisfaction of all hotel guests by providing exceptional customer service. You are the first impression of the property; you welcome guests in a professional and friendly manner at all times and resolve any guest issues as they come up. Sell rooms to hotel guests that call or come to the desk and ensure that sufficient payment in collected in accordance with hotel policies. This position is fulltime and includes days, evenings, weekends, and holidays.
Responsibilities and Essential Duties:
Follows all established and future front office Standard Operating Procedures.
Provides exceptional, courteous service to customers by adhering to Nova Hotels standards
Communicates effectively with customers, co-workers, and supervisors
Handles difficult guest inquiries and concerns effectively
Demonstrates teamwork by cooperating and assisting at the front desk as needed
Provides courteous, prompt, and accurate inter-hotel communications to staff and customers
Effectively makes and alters reservations within the hotel PMS system
Promptly checks in or checks out guests, with attention to detail and accuracy
Reports, turns in, and/or logs all lost and found items according to established procedures
Utilizes up-selling techniques to maximize profitability.
Performs duties as a key member of the health & safety team
Maintain regular attendance as per scheduling which will vary according to occupancy of the hotel
Ensures organization and cleanliness of the front desk area.
Reports all concerns related to Engineering/Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately to the appropriate leader
Adheres to all Nova Hotels standards, including Hygiene, Health and Safety, and Guest Interactions.
Other projects/duties as assigned.
Qualifications:
High school diploma
1-2 years' experience in hospitality industry is considered an asset.
Experience in PMS, POS and switchboard considered an asset
Core Competencies:
Customer Service Skills
Self-Directed
Conflict Resolution
Computers and Systems Literacy
Planning and Organization
Communication Skills
Benefits:
A competitive wage
Extended health benefits for full-time associates
An opportunity to work in a progressive, exciting team environment
Employee discount at all Nova Hotels properties
We thank all applicants for their interest in Nova Hotels, however only those considered for an interview will be contacted.
Jun 20, 2022
FEATURED
SPONSORED
Full time
About us
Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 15 full and limited service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels started its’ business in Yellowknife in 2000 and has had over 32 hotels and operate 6 different brands in the last 21 years of business, making us one of the larger independent hotel chains in Western Canada. We have almost 2300 guest rooms and over 100,000 square feet of meeting space. We are also an award-winning hotel chain with awards like Employer of Choice and a few locations are COR certified. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family.
The Destination
The Northwest Territories is so many things. It's the start of a journey. An attitude. A destination like no other. It is a place from the pages of history. A place that still lives free and wild. Big and big-hearted. Full of adventure and discovery. And more accessible than you think. It is endless waters and unmatched landscapes. The Northwest Territories is the last corner of North America to be tamed – home to the biggest and deepest lakes, the highest waterfalls, the fabled Northwest Passage, the forbidding Barrenlands and so much more. The Northwest Territories is the best place on Earth to witness the cavorting Aurora and the midnight sun. In summer, it's downright toasty. In winter, it is a new experience, with sundogs, moonbows, trees frosted in glitter, and roads made out of ice.
It is an immense land here for you to explore. It is waiting for you.
Nova Perks:
In addition to competitive wages we offer:
Paid airfare to Yellowknife from anywhere in Canada
Subsidized accommodation
Meal program
Staff rates at any of our locations throughout NWT, Saskatchewan and Alberta.
Friends & Family Rates at any of our locations
Extended Health Benefits for full time employees
Employee Discounts at the F&B Outlets
PRIMARY FUNCTIONS
The Guest Service Agent is responsible for ensuring the satisfaction of all hotel guests by providing exceptional customer service. You are the first impression of the property; you welcome guests in a professional and friendly manner at all times and resolve any guest issues as they come up. Sell rooms to hotel guests that call or come to the desk and ensure that sufficient payment in collected in accordance with hotel policies. This position is fulltime and includes days, evenings, weekends, and holidays.
Responsibilities and Essential Duties:
Follows all established and future front office Standard Operating Procedures.
Provides exceptional, courteous service to customers by adhering to Nova Hotels standards
Communicates effectively with customers, co-workers, and supervisors
Handles difficult guest inquiries and concerns effectively
Demonstrates teamwork by cooperating and assisting at the front desk as needed
Provides courteous, prompt, and accurate inter-hotel communications to staff and customers
Effectively makes and alters reservations within the hotel PMS system
Promptly checks in or checks out guests, with attention to detail and accuracy
Reports, turns in, and/or logs all lost and found items according to established procedures
Utilizes up-selling techniques to maximize profitability.
Performs duties as a key member of the health & safety team
Maintain regular attendance as per scheduling which will vary according to occupancy of the hotel
Ensures organization and cleanliness of the front desk area.
Reports all concerns related to Engineering/Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately to the appropriate leader
Adheres to all Nova Hotels standards, including Hygiene, Health and Safety, and Guest Interactions.
Other projects/duties as assigned.
Qualifications:
High school diploma
1-2 years' experience in hospitality industry is considered an asset.
Experience in PMS, POS and switchboard considered an asset
Core Competencies:
Customer Service Skills
Self-Directed
Conflict Resolution
Computers and Systems Literacy
Planning and Organization
Communication Skills
Benefits:
A competitive wage
Extended health benefits for full-time associates
An opportunity to work in a progressive, exciting team environment
Employee discount at all Nova Hotels properties
We thank all applicants for their interest in Nova Hotels, however only those considered for an interview will be contacted.
We are more than just planes and tarmacs. Our purpose travels beyond our runway into the communities we serve. We are about connections, stories and life defining adventures made possible by the work we do. We are committed to fostering an environment where our people are rewarded through meaningful work experiences inspired by purpose. The Calgary Airport Authority is made up of remarkable people committed to delivering great results. We manage and operate YYC Calgary International Airport, YBW Springbank Airport and collaborate with many partners - from airlines to customer services and government agencies to food and retail outlets. With the opening of our new international terminal and Canada"s longest runway, this is an exciting time to join our Crew and advance YYC as one of Canada"s best airports.
THE TEAM The Air Service Development (ASD) team grows airline capacity by working with key stakeholders and our air carries to add new flights, increase frequencies and up gauge aircraft. ASD works to provide a valuable service to the community by driving exceptional client relationships through clear communication, collaboration, streamlining processes, and providing access to information. If you enjoy a collaborative environment surrounded by a hardworking team, then you will fit right in with this group. Our ASD team is always on the go, the team focuses on growing YYC! They work very hard, and like the rest of our people, they know how to have fun.
WHAT YOU WILL DO Reporting to the Director, Air Service Development, the overall responsibility of this position is to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. The successful candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment.
Administrative support for the department, which may include:
Typing of letters and memos
Drafting correspondence
Setting up meetings/schedules for department leadership (and follow-up)
Setting up spreadsheets for various projects
File and records management (e.g. project documentation, invoice tracking, etc.)
Care and servicing of office equipment
Justification to order new equipment or furniture
Complete expense claims for Director/Senior Director
Desktop publishing for necessary documents (e.g. brochures, manuals, slide presentations for board/management meetings, public meetings, etc. and miscellaneous projects
Department budget and expenditures tracking related to O&M and Capital charges. Track Purchase Orders, Order Entries, and invoices. Verification of invoices, ensure proper charging, clarifying incorrect invoice amounts and confirming correct coding.
Meeting Administrative Support (Agenda Preparation; Minutes)
Arrange meetings
Book meeting rooms
Contact and invite attendees
Prepare agenda
Arrange catering
Attend and transcribe minutes, distribute by the next day
WHAT YOU BRING
Previous administrative experience and/or equivalent
Advanced knowledge of various conventional and specialized computer software (Windows OS, MS Office, GroupWise, PowerPoint, Photoshop, Internet, etc.)
Multi-line phone system
Recording and transcribing minutes
Office management (work flow; inventory ordering, sourcing special orders)
Experience in use of discretion, confidential information management
Technical and business writing skills; editing; proofing; data base record maintenance
Strong organizational and supervisory skills
Mindfulness to stay on-task amid regular interruptions
Excellent interpersonal skills
Must be able to obtain and maintain a Restricted Area Identification Card (RAIC)
Proof that you are fully vaccinated against Covid-19 as approved by Health Canada
OUR VALUES:
We are* ACCOUNTABLE.* We take ownership and step up to get the job done.
We are CUSTOMER-FOCUSED. We consider the customer in all that we do.
We are* COLLABORATIVE.* We are stronger when we reach out and work as a team.
We are RESILIENT. We are able to withstand or recover quickly from difficult conditions.
We are CREATIVE. We strive to find new and better ways of doing things.
Are you looking for the journey of a lifetime? One that’s focused on creating effortless and memorable experiences for millions of guests and travelers each year.
Job Type: Full-time
May 24, 2022
FEATURED
SPONSORED
Full time
We are more than just planes and tarmacs. Our purpose travels beyond our runway into the communities we serve. We are about connections, stories and life defining adventures made possible by the work we do. We are committed to fostering an environment where our people are rewarded through meaningful work experiences inspired by purpose. The Calgary Airport Authority is made up of remarkable people committed to delivering great results. We manage and operate YYC Calgary International Airport, YBW Springbank Airport and collaborate with many partners - from airlines to customer services and government agencies to food and retail outlets. With the opening of our new international terminal and Canada"s longest runway, this is an exciting time to join our Crew and advance YYC as one of Canada"s best airports.
THE TEAM The Air Service Development (ASD) team grows airline capacity by working with key stakeholders and our air carries to add new flights, increase frequencies and up gauge aircraft. ASD works to provide a valuable service to the community by driving exceptional client relationships through clear communication, collaboration, streamlining processes, and providing access to information. If you enjoy a collaborative environment surrounded by a hardworking team, then you will fit right in with this group. Our ASD team is always on the go, the team focuses on growing YYC! They work very hard, and like the rest of our people, they know how to have fun.
WHAT YOU WILL DO Reporting to the Director, Air Service Development, the overall responsibility of this position is to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. The successful candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment.
Administrative support for the department, which may include:
Typing of letters and memos
Drafting correspondence
Setting up meetings/schedules for department leadership (and follow-up)
Setting up spreadsheets for various projects
File and records management (e.g. project documentation, invoice tracking, etc.)
Care and servicing of office equipment
Justification to order new equipment or furniture
Complete expense claims for Director/Senior Director
Desktop publishing for necessary documents (e.g. brochures, manuals, slide presentations for board/management meetings, public meetings, etc. and miscellaneous projects
Department budget and expenditures tracking related to O&M and Capital charges. Track Purchase Orders, Order Entries, and invoices. Verification of invoices, ensure proper charging, clarifying incorrect invoice amounts and confirming correct coding.
Meeting Administrative Support (Agenda Preparation; Minutes)
Arrange meetings
Book meeting rooms
Contact and invite attendees
Prepare agenda
Arrange catering
Attend and transcribe minutes, distribute by the next day
WHAT YOU BRING
Previous administrative experience and/or equivalent
Advanced knowledge of various conventional and specialized computer software (Windows OS, MS Office, GroupWise, PowerPoint, Photoshop, Internet, etc.)
Multi-line phone system
Recording and transcribing minutes
Office management (work flow; inventory ordering, sourcing special orders)
Experience in use of discretion, confidential information management
Technical and business writing skills; editing; proofing; data base record maintenance
Strong organizational and supervisory skills
Mindfulness to stay on-task amid regular interruptions
Excellent interpersonal skills
Must be able to obtain and maintain a Restricted Area Identification Card (RAIC)
Proof that you are fully vaccinated against Covid-19 as approved by Health Canada
OUR VALUES:
We are* ACCOUNTABLE.* We take ownership and step up to get the job done.
We are CUSTOMER-FOCUSED. We consider the customer in all that we do.
We are* COLLABORATIVE.* We are stronger when we reach out and work as a team.
We are RESILIENT. We are able to withstand or recover quickly from difficult conditions.
We are CREATIVE. We strive to find new and better ways of doing things.
Are you looking for the journey of a lifetime? One that’s focused on creating effortless and memorable experiences for millions of guests and travelers each year.
Job Type: Full-time
2554597 East Side Mario’s Bowmanville
BOWMANVILLE, ONTARIO
Company operating name: 2554597 East Side Mario’s Bowmanville
Company business address: 101 Clarington Blvd, Bowmanville, ON L1C 4Z3
Title of the position: Restaurant Supervisor (NOC 6311)
Job duties:
Responsible for overseeing the dining room,
Supervise food and beverage service and quality of the experience for guests, supervises the duties of all staff assigned to floor,
Perform and supervise the staff’s compliance with consistent safe and sanitary food and beverage handling and serving.
Monitor and control maintenance/sanitation of the restaurant and equipment, enforces and adheres to all company alcohol service policies and procedures
Supervise, and schedule they activities for staff.
Train staff in their job duties.
Terms of employment: Permanent and full-time (2 positions)
The language of work: English
Wage: CAD 16 - 20 per hour for 35 hours per week
Benefits package being offered: None
Location or locations of work: Bowmanville, ON
Contact information to apply for the job: esm8674@recipeunlimited.com
Skills requirements:
Excellent customer service
Ability to work in a fast-paced environment
Leadership skills,
Problem-solving and multi-tasking skills,
Excellent written and verbal communication skills
Smart certificate
Required education:
Completion of secondary school is preferred but required.
Completion of a community college program in food service administration, hotel and restaurant management or related discipline or several years of experience in food preparation or service are required.
Required work experience: Minimum of 1 year experience working in a restaurant/hospitality management industry
Apr 21, 2022
FEATURED
SPONSORED
Full time
Company operating name: 2554597 East Side Mario’s Bowmanville
Company business address: 101 Clarington Blvd, Bowmanville, ON L1C 4Z3
Title of the position: Restaurant Supervisor (NOC 6311)
Job duties:
Responsible for overseeing the dining room,
Supervise food and beverage service and quality of the experience for guests, supervises the duties of all staff assigned to floor,
Perform and supervise the staff’s compliance with consistent safe and sanitary food and beverage handling and serving.
Monitor and control maintenance/sanitation of the restaurant and equipment, enforces and adheres to all company alcohol service policies and procedures
Supervise, and schedule they activities for staff.
Train staff in their job duties.
Terms of employment: Permanent and full-time (2 positions)
The language of work: English
Wage: CAD 16 - 20 per hour for 35 hours per week
Benefits package being offered: None
Location or locations of work: Bowmanville, ON
Contact information to apply for the job: esm8674@recipeunlimited.com
Skills requirements:
Excellent customer service
Ability to work in a fast-paced environment
Leadership skills,
Problem-solving and multi-tasking skills,
Excellent written and verbal communication skills
Smart certificate
Required education:
Completion of secondary school is preferred but required.
Completion of a community college program in food service administration, hotel and restaurant management or related discipline or several years of experience in food preparation or service are required.
Required work experience: Minimum of 1 year experience working in a restaurant/hospitality management industry
Company operating name: 2554597 East Side Mario’s Bowmanville
Company business address: 101 Clarington Blvd, Bowmanville, ON L1C 4Z3
Title of the position: Restaurant Supervisor (NOC 6311)
Job duties:
Responsible for overseeing the dining room,
Supervise food and beverage service and quality of the experience for guests, supervises the duties of all staff assigned to floor,
Perform and supervise the staff’s compliance with consistent safe and sanitary food and beverage handling and serving.
Monitor and control maintenance/sanitation of the restaurant and equipment, enforces and adheres to all company alcohol service policies and procedures
Supervise, and schedule they activities for staff.
Train staff in their job duties.
Terms of employment: Permanent and full-time (2 positions)
The language of work: English
Wage: CAD 16 - 20 per hour for 35 hours per week
Benefits package being offered: None
Location or locations of work: Bowmanville, ON
Contact information to apply for the job: esm8674@recipeunlimited.com
Skills requirements:
Excellent customer service
Ability to work in a fast-paced environment
Leadership skills,
Problem-solving and multi-tasking skills,
Excellent written and verbal communication skills
Smart certificate
Required education:
Completion of secondary school is preferred but required.
Completion of a community college program in food service administration, hotel and restaurant management or related discipline or several years of experience in food preparation or service are required.
Required work experience: Minimum of 1 year experience working in a restaurant/hospitality management industry
Dec 05, 2021
FEATURED
SPONSORED
Full time
Company operating name: 2554597 East Side Mario’s Bowmanville
Company business address: 101 Clarington Blvd, Bowmanville, ON L1C 4Z3
Title of the position: Restaurant Supervisor (NOC 6311)
Job duties:
Responsible for overseeing the dining room,
Supervise food and beverage service and quality of the experience for guests, supervises the duties of all staff assigned to floor,
Perform and supervise the staff’s compliance with consistent safe and sanitary food and beverage handling and serving.
Monitor and control maintenance/sanitation of the restaurant and equipment, enforces and adheres to all company alcohol service policies and procedures
Supervise, and schedule they activities for staff.
Train staff in their job duties.
Terms of employment: Permanent and full-time (2 positions)
The language of work: English
Wage: CAD 16 - 20 per hour for 35 hours per week
Benefits package being offered: None
Location or locations of work: Bowmanville, ON
Contact information to apply for the job: esm8674@recipeunlimited.com
Skills requirements:
Excellent customer service
Ability to work in a fast-paced environment
Leadership skills,
Problem-solving and multi-tasking skills,
Excellent written and verbal communication skills
Smart certificate
Required education:
Completion of secondary school is preferred but required.
Completion of a community college program in food service administration, hotel and restaurant management or related discipline or several years of experience in food preparation or service are required.
Required work experience: Minimum of 1 year experience working in a restaurant/hospitality management industry
Cedar Kabob Ltd.
3752 51 Ave. Lloydminster, AB T9V 3M7
Job Duties
Specific Skills: Work out the scheduling of staff and assign the responsibilities accordingly. Supervise the kitchen and front staff handling and food serving. Maintain records of stock, repairs, sales and wastage. Assist the manager in daily operation including ordering, purchasing and inventory count. Prepare and summarizes daily sales report. Plan, organize and control directly the daily operation of the restaurant. Relay orders with the kitchen staff for refilling of food counters or any special order-to-make items. Ensure the guest’s area and kitchen are clean and hygienic at all times. Handle customer’s complaints and resolve them in cordial manner.
Additional Skills: May engage in the selection of food service staff and assist in the development of policies, procedures and budgets.
Work Conditions and Physical Capabilities: Physically demanding, Fast-paced environment, Attention to detail
Personal Suitability: Flexibility. Excellent oral communication. Team player. Dependability
Work Setting: Fast food and Restaurant
Terms of Employment : Indeterminate / Permanent, Full time, Non-Seasonal
Language of work: English
Wage: $17.25 per hour
Hours: 6-8 hours per day, 30-40 hours per week, 120 Schedule varies – Monday thru Saturday
Benefits: Vacation pay pursuant to Alberta Labour Standards, food discount, flexible hours, gratuities
Education: Secondary (high) school graduation certificate or equivalent experience
Work Experience: At least 1 year of experience in food service.
JOB CONTACT INFORMATION
Email Address: cedarkabob@gmail.com
Oct 23, 2021
FEATURED
SPONSORED
Full time
Job Duties
Specific Skills: Work out the scheduling of staff and assign the responsibilities accordingly. Supervise the kitchen and front staff handling and food serving. Maintain records of stock, repairs, sales and wastage. Assist the manager in daily operation including ordering, purchasing and inventory count. Prepare and summarizes daily sales report. Plan, organize and control directly the daily operation of the restaurant. Relay orders with the kitchen staff for refilling of food counters or any special order-to-make items. Ensure the guest’s area and kitchen are clean and hygienic at all times. Handle customer’s complaints and resolve them in cordial manner.
Additional Skills: May engage in the selection of food service staff and assist in the development of policies, procedures and budgets.
Work Conditions and Physical Capabilities: Physically demanding, Fast-paced environment, Attention to detail
Personal Suitability: Flexibility. Excellent oral communication. Team player. Dependability
Work Setting: Fast food and Restaurant
Terms of Employment : Indeterminate / Permanent, Full time, Non-Seasonal
Language of work: English
Wage: $17.25 per hour
Hours: 6-8 hours per day, 30-40 hours per week, 120 Schedule varies – Monday thru Saturday
Benefits: Vacation pay pursuant to Alberta Labour Standards, food discount, flexible hours, gratuities
Education: Secondary (high) school graduation certificate or equivalent experience
Work Experience: At least 1 year of experience in food service.
JOB CONTACT INFORMATION
Email Address: cedarkabob@gmail.com