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Guest Service Agent
- Stanton Suites Hotel Yellowknife
- Yellowknife, NT, Canada
- Posting Date: Jan 05, 2021
- Expiry Date: Apr 05, 2021
- Job ID: 21429
Job Description
Guest Service Agent
Posted on January 05, 2021 by Stanton Suites Hotel Yellowknife
Job details
- Location Yellowknife, NT
- Salary$$15.50HOUR hourly for 40 hours per week
- Terms of employmentPermanent employment
Full time - Day, Evening, Night, Weekend, On Call, Early Morning, Morning
- Start dateStarts as soon as possible
- vacancies2 vacancies
- Verified
- Source Job Bank #1613171
Job requirements
Languages
English
Education
No degree, certificate or diploma
Experience
No experience
Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Business Equipment and Computer Applications
Multi-line switchboard; Internet
Work Setting
Hotel, motel, resort
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized
How to apply
By email
In person
476 Range Lake Road
Yellowknife, NTX1A 3Z3 Between 09:00 AM and 04:30 PM
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