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Retail Supervisor

  • McCoo's

  • Whistler, BC, Canada

  • Posting Date: Jan 27, 2021

  • Expiry Date: Apr 02, 2021

  • Job ID: 21619

Expired FEATURED SPONSORED Full time Retail

Job Description

Retail Supervisor

McCoo’s is hiring for the position of Retail Supervisor for their busy store located in the heart of Whistler village. This is a full-time, permanent position and the wage offered is $21.00/hour. Benefits are in accordance with the Employment Standards Act of B.C. The language of work is English.

Job duties:

  • Supervise and coordinate the activities of the retail sales team;
  • Schedule and assign duties to the team;
  • Sell ski, snowboard and bike merchandise, clothing, accessories to customers
  • Authorize payments and the return of merchandise;
  • Resolve any issues that arise such as customer requests and complaints, supply shortages and product defects;
  • Monitor and report on sales volumes, merchandising and employee performance;
  • Organize and maintain inventory, place orders for products and sign for deliveries;
  • Train new and existing retail staff in company policies, procedures and industry specific knowledge;
  • Assist with the recruitment and hiring of new employees;
  • Ensure visual standards and image of the store are maintained such as displays, signage, and cleanliness;
  • Responsible for the opening and/or closing of the store when required, ensuring all proper procedures are followed;
  • May assist with developing and implementing marketing strategies;
  • May perform the same duties as workers supervised, when required.


  • Completion of secondary school;
  • At least one year of retail sales experience in the ski/snowboard and bike industry;
  • Some previous supervisory experience in retail sales;
  • Strong interpersonal skills and the ability to communicate effectively both verbally and in writing;
  • Existing relationships with industry experts, professional athletes, distributors and technical representatives is an advantage

Interested applicants can submit a cover letter and resume by email to or by mail to our business address: 209-4293 Mountain Square, Whistler, British Columbia, V8E 1B8, Canada.

We thank all applicants but only those shortlisted for an interview will be contacted. Please no drop ins or phone calls.

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