Room Attendant

Fairmont Chateau Whistler is hiring room attendants. These are permanent, year-round, full-time (32 – 40 hours per week) positions located at our business address: 4599 Chateau Blvd, Whistler, BC, V8E 0Z5. The language of work is English.

Job duties:

Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service;
• Clean all assigned guestrooms including: sweeping and mopping floors, dusting, making beds, changing sheets, removing garbage and soiled linen from rooms, retrieval of clean linen from linen closets, vacuuming, cleaning and disinfecting bathrooms and kitchens, and cleaning windows and walls;
• Replenish rooms with clean towels, toiletries and other supplies as requested by guests;
• Sign in and out master keys daily;
• Maintain proper usage of cleaning supplies and equipment;
• Update and record all cleaned rooms;
• Return and properly tag all lost and found articles in the Housekeeping Office;
• Follow departmental policies and procedures and service standards;
• Report necessary maintenance items;
• Follow all safety and sanitation policies;
• Other duties as assigned.

Physical capabilities:

• Constant standing and walking throughout shift
• Frequent kneeling, pushing, pulling, lifting and carrying up to 25+ lbs
• Occasional ascending or descending ladders, stairs and ramps

Job requirements:

• Excellent communication and organizational skills;
• Strong interpersonal and problem solving abilities;
• Highly responsible and reliable;
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision;
• Ability to focus attention on guest needs, remaining calm and courteous at all times;
• Previous guest service and/or housekeeping experience is an asset but not required.

Wage:               

$20.60/hour. Wage is subject to an annual cost of living increase.

Benefits:

• Employee will be eligible to join the benefit plan, the first day of the month, following 3 months of full- time continuous employment. The benefit package applicable to the full-time position covers employee and dependents for extended medical through Great West Life (Health, Dental, Life Insurance, Short Term Disability, Insurance and Accidental Death and Dismemberment).
• Education Assistance Program.
• Fairmont Chateau Whistler Wellness Plan.
• As of day one, employee is eligible to participate in the Retirement Savings Plan, employee assistance program, uniform, dry cleaning thereof, complimentary duty meal for every 5 hr+ shift, subsidized housing.
• After 6 months of full time employment employee will be eligible to participate in the Fairmont Pension Plan, where Fairmont matches the employee’s contributions.
• Discounted Accor Hotel Room Rates and Food & Beverage.
• Subsidized staff accommodation.

How to apply:

Please apply online: https://careers.accor.com/global/en/job/21008821/Room-Attendant