IT Support Technician

This posting is for (1) Term position, working 75 hours bi-weekly. Temporary Assignments may be considered and this posting may also be used for future anticipatory permanent vacancies.

Living in Yukon Thriving in Life

Our goal is to support all learners in developing the essential skills, knowledge and personal qualities that they need to thrive in life.

The IT Support Technician assesses diagnoses and solves computer hardware and software problems experienced in Yukon school computer laboratories, classrooms, school offices and other Yukon Education offices using Apple and Windows computers and peripheral equipment. This position works with the Information Technology Support Services unit to provide support to school administration, teaching and secretarial staff and students.

Important application requirements

Please submit your resume clearly demonstrating how you meet each of the following qualifications. Emphasize how your work experiences and related duties align with the essential and asset qualifications listed below. Note that selection for further consideration is based solely on the information you provide in your resume.

For more information on how to prepare and submit your resume visit this resource page on Yukon.ca.

Essential Qualifications

• Coursework in computer science or related field;
• Experience setting up, configuring and diagnosing computer hardware, software and networks;
• Experience providing customer service to clients.

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge, Skills and Suitability

To best support the achievement of key strategic and business objectives, candidates may be assessed on:

• General Technical Knowledge;
• Thinking Strategically;
• Modelling Interpersonal Skills and Personal Responsibility;
• Promoting Common Values and Ethics;
• Teamwork and cooperation, and,
• Client service.

Additional information

Conditions of Employment:

• Security Clearance, and,
• Valid Class 5 driver’s licence.

Job Requirements:

• This position works in an office environment and within the schools, and,
• Frequent travel within Whitehorse and to the rural communities.

Contact details:

If you have any questions about this position, please contact: Tony Vivone, Director ITSS at Tony.Vivone@yukon.ca

If you have questions about our recruitment process, please contact: Rowan Hutchison, Human Resources at Rowan.Hutchison@yukon.ca

Eligibility List12 monthsPost Date16 May 2022Close Date30 May 2022