Remote Training Coordinator

The Great Canadian Training & Consulting Company was built on a simple idea – create training that connects the classroom to the boardroom, where ideas and concepts learned are used right away. We set out to take the pain out of training for students and organizers, and have built a small, tight knit team who are equally enthusiastic about providing excellence.

The good news? We are looking for a training coordinator.

This role is perfect for anyone who lights up when helping others, values strong customer service and gets satisfaction from seeing how all the details come to life in providing the highest quality of training. You don’t see problems – just puzzles that can be solved!

As well, we are constantly growing and improving and want someone that also values innovation. The phrase “well, that’s the way it’s always been done” is not in your vocabulary. Finally, we want someone that is going to fit with our team and complement our values. We have fun, stay well-connected (even though we are remote), and build each other up with respect and consideration.

Here’s what your day-to-day will look like:

• Being the first point of contact for our trainers, students and partners, giving them assistance where needed and directing them to your colleagues as needed

• Juggling inquiries through email, phone and our online chat feature

• Working with our trainers to make sure training runs smoothly and coordinating any issues that pop up

• Managing the training lab virtually and occasionally in-person

• Keeping our library of courseware and other documents up to date

• Preparing and shipping participant kits for our students

• Helping with special projects, like planning for trade shows or other promotional events

A Great Canadian training coordinator is:

• Ideally, familiar with event planning or coordination

• Flexible and calm so you can quickly pivot and troubleshoot any issues

• Reliable. If you say you will do something, we can consider it done

• Detail-oriented. Planning training is all in the details, and you won’t miss any of them

• Proficient with Microsoft tools, such as Teams, Word, PowerPoint and Excel

• A team player. Our team is incredibly important to us, so you are ready to work together with an amazing group and support each other.

• Ready to grow – we are a training company after all, so we are committed to continuous learning.

• Responsive and values communication as the foundation to creating a strong team.

Important Details:

• Job Type: Full-Time

• Hours of Work: 37.5 hours per week Monday-Friday (normally 8:30am-5:00pm, some flexibility required for occasional client requests).

Job Types: Full-time, Permanent

Salary: Up to $40,000.00 per year

Benefits:

• Work from home

Schedule:

• Monday to Friday

COVID-19 considerations:
This position is remote and will not require any regular physical interaction with others.