Job Description:

About Mount Royal University

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, nearly 15,000 credit students choose from 13 bachelor degrees and 36 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

About Services to Students

The Students portfolio at Mount Royal broadly encompasses Student Affairs, Enrolment Services, and International Education, delivering support and services that are inextricably linked with the teaching and learning outcomes academic departments are tasked with achieving. We support the University’s mission by assisting students, staff and faculty through a variety of departments, including: Admissions and Recruitment, Residence Services, the Office of the Registrar (Academic Scheduling; Records, Registration, and Student Awards and Financial Aid), Student Learning Services, Access and Inclusion Services, Career Services, the Office of Student Community Standards, the Office of Student Success, Wellness Services, Cougars Athletics and Recreation, the Iniskim Centre, International Education, Student Systems and Communications, and Strategic Enrolment Data.

About the Role

Reporting to the Assistant Registrar, Records and Convocation, this position ensures that the integrity of academic records is maintained. The role includes evaluating student records for graduation eligibility and maintaining the degree audit system. Communication with a diverse population of internal and external clients requires a strong service orientation. The successful candidate will be expected to understand and promote awareness of institutional policies and procedures, ensuring accurate interpretation and equitable application.

Responsibilities

• Review the academic records of students who have applied to graduate to determine graduation eligibility
• Manage student completion of program requirements in consultation with the Academic Chair and/or Dean and/or Advisor
• Prepare and issue materials and official documents for current and graduating students
• Perform updates to and maintain student record information
• Ensure the accuracy and integrity of the academic record through error reporting and resolving data issues
• Interpret and apply institutional policies and procedures
• Identify system anomalies and work with ITS to resolve data or functional issues in consultation with area specialist
• Review, analyze, and monitor curriculum changes and enter data into degree audit system using scribe tools
• Test degree audit system for quality control purposes where needed
• Participate in training new staff and maintain user documentation
• Participate and support convocation duties as assigned

Qualifications

• Three or four year bachelor degree or equivalent
• 2 – 3 years of experience; an equivalent combination of education and experience will be considered
• Experience in a customer service environment with previous experience within a Registrar’s Office is preferred
• Aptitude for working with data and computer information systems; experience in Banner Student will be considered an asset
• Familiarity with Microsoft Office Suite, and Google will be considered an asset
• Excellent communications skills
• Proven ability to work collaboratively and independently
• Demonstrated ability to analyze and interpret information
• Proven ability to prioritize large volumes of work

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. (check whether this applies – over 3 month term)

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, climbing, aquatics, sports and certifications for students, employees and the public.

MRU supports full immunization as the best way to protect yourself and our campus community and strongly recommends vaccination against COVID-19.

Salary: $2269.71 - $2361.42 semi-monthly

Closing Date: June 20, 2022

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).