Training Consultant

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role

We’re looking for a Training Consultant to join our growing team!

What you’ll do here:

• Collaborate with various stakeholders within the Claims Team to gather resources and information to understand training opportunities
• Apply knowledge of instructional design theory and adult education principles to the design of instruction. Build action plans and identify the resources needed
• Be curious, recommending and adopting new methods for the purpose of delivering an engaging learning experience
• Facilitate discussions, coach and mentor staff to ensure successful transfer of knowledge
• Actively participate in regular brainstorming sessions with the team
• Responsible for the full cycle of the training experience from booking rooms, sending out invites, tracking participant numbers, setting up training rooms, etc.
• Participate in various projects and other duties as needed
• Leverage resources and learnings to develop teaching strategies that support the principles of workplace training.

What you bring to the table:

• Minimum 2 years of claims insurance experience
• Prior experience or education in teaching, adult learning, course development and facilitation is preferred
• Proven and demonstrated technical knowledge in insurance systems, products and guidelines.
• Educational background in Adult Education is an asset
• Strong understanding of adult education/learning theories and effective delivery of material to a variety of audiences
• Proficient in oral and written communication skills and effective facilitation
• Proven time management and organizational skills
• A strong commitment to provide an effortless customer experience
• Strong ability to collaborate and work effectively in a team environment, mentoring and coaching as needed
• Creative-thinker and able to be resourceful to ensure continuous development
• An agile work ethic, takes initiative and exercises independent thinking

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact, belairdirect, or Johnson Insurance, please apply for this role on Contact People.