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Student Receivables Clerk

  • University of Regina

  • Regina, SK, Canada

  • Posting Date: Aug 09, 2022

  • Expiry Date: Feb 05, 2023

  • Job ID: 27031

Expired FEATURED SPONSORED Full time Accounting Customer Service Data Entry Education

Job Description

Full Job Description

Faculty/Department Financial Services Unit Financial Services - Executive Reporting Services Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Operational Services Category Staff Number of Vacancies 1 Position Summary Position Summary:
Reporting to the Student Receivables Supervisor, the main purpose of this position is to provide excellent customer service to students, staff and external parties.

Typical duties and responsibilities include:

  • Serving Students at the front counter is an essential job duty;
  • Processing student and external payments;
  • Balancing cash, filing;
  • Preparing deposits for the bank and processing refunds;
  • Responding to inquiries regarding student accounts in person, via email and phone;
  • Reconciling student accounts and verifying student status for Canada Student Loans;
  • Entering Journal Vouchers and ARCS (Accounts Receivable Corrections) into Banner;
  • Disbursing petty cash to departments as required;
  • Preparing various types of written correspondence;
  • Handling sponsoring agency inquiries;
  • Assisting with external receivables;
  • Bagging coin for deposit to the bank;
  • Contacting students with delinquent accounts;
  • Reconciling accounts with the Collection Agency;
  • Maintaining confidential information; and,
  • Other related duties as required.

Position Requirements Position Requirements:

  • Grade 12 supplemented by the successful completion of a recognized business program with a preference in accounting;
  • Three years of related experience;
  • Demonstrated experience and advanced knowledge of accounting principles and procedures;
  • Experience in reconciling student accounts; processing student payments and refunds; handling cash; preparing deposits; balancing cash; entering journal vouchers and ARCS;
  • Proficient in MS Office Programs: Word, Excel and Outlook;
  • Proficient with GroupWise calendar and email system or an equivalent system;
  • Experience with Banner and Caspur reports or similar equivalent complex database systems;
  • Excellent communication skills, both verbal and written; the ability to create, compose and edit a variety of materials with accuracy;
  • Customer service focus is essential;
  • Standing may be required on both a sustained basis, for up to 1.5 hour intervals and intermittently on a frequent basis;
  • Ability to operate common office equipment including an adding machine, fax machine, photocopier, scanner, computer;
  • An aptitude with numbers;
  • Must have the ability to make sound judgments and adapt to new and challenging diverse situations while dealing with a large number of internal/external stakeholders (students, staff and external parties);
  • Ability to organize workload with competing priorities and meet deadlines;
  • Ability to establish and maintain effective working relationships with other staff and faculty;
  • Ability to work as a team player;
  • Ability to work under pressure and multi-task, while maintaining accuracy and attention to detail is essential;
  • Ability to remain calm and pleasant when in a stressful situation; and,
  • Ability to relate to a diverse cultural clientele.

Physical Demands Standing may be required on both a sustained basis, for up to 1.5 hour intervals and intermittently on a frequent basis; Pay Grade CUPE Phase 4 Salary Range $41,241.20 - $55,710.20 Annually Status Permanent Work Hours 8:00 to 4:30 Monday to Friday (As per Operational Services) Duration (if Term/Temporary) Full-Time/Part-Time Full Time Preference Posting Target Posting Not Targeted Additional Information

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