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information technology (IT) support analyst
- KFLM consulting
- Calgary, AB, Canada
- Posting Date: Jan 21, 2025
- Expiry Date: Jul 20, 2025
- Job ID: 46349
Expired
FEATURED
SPONSORED
Full time
IT - Support
Job Description
Overview
Languages
English
Education
- Bachelor's degree
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Manage incidents
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Information Technology Infrastructure Library (ITIL)
- Project management software
- Database software
Type of experience
- Call centre
Benefits
Health benefits
- Health care plan
Financial benefits
- Bonus
Long term benefits
- Long-term care insurance
Other benefits
- Learning/training paid by employer
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