Sales Associate

Job Ad

Position Summary: We aspire every day to bring our brand to life. The Sales Associate thrives in an environment where they elevate the shopping experience by creating an amazing atmosphere for our customers. We are seeking confident individuals who enjoy having genuine, engaging, and inspirational interactions with customers. Sales Associates are empowered to do what is best for our customers and are enthusiastic about selling and building loyalty for the brand and their store. All associates work as an important part of a team to showcase our best brand experience as well as our products to meet our customers’ needs. We strive to create an engagin g and authentic experience that will delight our customers creating an ongoing relationship with our brand.

Brand Specific Details:

WHEN YOU JOIN ICEBREAKER YOU JOIN A COMMUNITY ! We’re a community of passionate, authentic and adventurous achievers bringing quality, performance apparel to the world, ethically and sustainably. In 1995 we pioneered the merino performance apparel industry from New Zealand’s windy little capital. Today, we’re a global brand with teams in NZ, Australia , USA, Canada, Germany, France and Switzerland. Together we’re pushing the boundaries of natural fi b r e and stocking more than 5000 stores across 50 countries.

Key Responsibilities:

• Sales : Demonstrates a customer centric mindset by modeling selling behaviors with a passion for the brand, customer, and the product. Delivers results in their role that contribute to the store’s success. Aware of and accountable to store and individual sales goals.

• Brand Experience/Customer S ervice : Exemplifies an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty. Provide solutions and inspiration to customers about the brand.

• Working with the Team : Work s collaboratively with the store team to achieve store objectives and sales results. Maintains a positive attitude and is flexible to the changing needs of the customer and the business.

• Store Standards : Ensures product is always available to the customer and represented in a compelling way that is consistent with visual guidelines. Ensures the store is consistently recovered and customer ready every day meeting brand standards on the sales floor and in th e back stockroom areas. • Loss Prevention , Safety, and Compliance : Adheres to policies and procedures, standards and practices, and company directives. Protects company assets. Complies with company safety, security, and shrink avoidance policies and progra ms. Reports any and all concerns to management.

• Professional Conduct : Models behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.

Job Requirem ents:

• Previous retail or ser vice - oriented experience preferred by not required

• A bility to work with a team to exceed sales results

• A bility to meet business goals by meeting and exceeding sales goals

• Regularly interacts with the public in an often crowded a nd noisy interactive store environment

• Engaging verbal and nonverbal communication skills

• Ability to work in a fast - paced environment

• Able to meet performance expectations

• Ability to deliver a high level of customer service in a retail environment

• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays

Physical Requirements:

• Standing required for entire work shift • Bend, lift, open, and move product up to 50 pounds as needed